ThePOGG.com is an online gambling portal that is dedicated to providing high quality and thorough reviews of online casinos. We pride ourselves on offering the most thorough reviews you’ll find anywhere on the web, focusing on the aspects of online casinos that you as players value.
You’ll find our rating system clear and concise and as such it should allow the reader to see exactly how we establish a casinos rating and see for themselves that only the very best casino – for players – will ever be listed at the top or our casino list.
ThePOGG.com was set up in 2011 and uses a team of experienced players to conduct mystery shopper testing of all of the casinos on this site before they receive a review. This process ensures that we can accurately report on customer service, bonuses and payout times at all the casinos we review.
You’ll also find a dedicated complaints process available to support you if things go wrong. Disputes between players and casinos usually occur due to a breakdown in communication. We provide a private, neutral platform to help resolve these issues and ensure that you’re playing with a casino that treats its customers completely fairly.
Unlike other sites we do not charge an upfront fee to list casinos on ThePOGG.com. The reasons for this are twofold; firstly by charging an initial signing fee the site would create expectation of positive feedback for the casino paying the fee – we need to be free to reflect honestly on all casinos – and secondly due to the in-depth nature of our reviewing process a large number of factors can affect how long it will take us to publish a review, as such we cannot state definitive time frames and would prefer to be under no financial obligation to do so.
We will always endevour to rank the casinos listed on this site in order of how high a quality of service they offer their customers and will strive to ensure that the financial relationship between those casinos and this site does not influence overall rating. If you feel that we’ve mis-rated a casino or know of factors we’ve not taken into consideration please feel free to contact us on our message board.