32 Red ReviewTweet
Review last updated – January 2013
With huge consolidation taking place within the Microgaming’s platform in recent years by less well regulated groups, 32 Red are the best Microgaming casinos by a long long distance and one of the best casinos full stop. They are best known for their outstanding customer service, and have won a host of awards over the years. In 2011 they picked up the Best Casino Award (Global) for the ninth time, Best Casino Group for the second time and the Best Casino Manager for the fourth time from CasinoMeister and they picked up Casino Operator of the Year from eGaming Review.
All six of the reviewers who work regularly for this site have held accounts with 32 Red for many years. The few issues that have ever arisen have been dealt with in a very swift and friendly fashion. 32 Red also have an exceptionally good reputation within the industry.
Payout Speed and Banking 10/10
Using Neteller all of our reviewers report withdrawal normally paid in approximately 6 hours but at most 24 hours
Banking options available - Credit/Debit cards, Neteller, Paypal,Skrill (Moneybookers), UKash, ClickandBuy, Click2Pay, EcoCard, Entropay, Paysafe Card, and Bank Transfers
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.
Customer Service 10/10
All our reviewers report very positive experiences with 32 Red customer services.
Email Testing Record
- January 2013 - 1st email - 17 minutes
Slots RTP 0/10
32 Red do not publish the house edge (RTP) information for any of their slots games.
Software and Game selection 9/10
32 Red use Microgaming software for both their download and instant play casinos. Check out our Microgaming Software Review.
Game selections are as follows;
Table Games – 74
Table Games – 55
Slots – 316
Slots – 237
Video Poker – 59
Video Poker – 23
Jackpots - 26
Jackpots - 17
To find out how our bonus ratings are calculated see Bonus Rating System.
320% up to £160.
Cashable - Can be withdrawn once the wagering requirement is complete.
- Slots - 30xbonus
- Blackjack - 300xbonus
- Roulette - 60xbonus
- Baccarat - 300xbonus
- Video Poker - 300xbonus
- Table Poker - 60xbonus
Adjustments to ratings;
- Maximum Bet Restrictions (-1) - You are not allowed to wager more than 6.25 credits on any single round of play.
Game Weightings (already account for in Wagering Requirements)
- Slots (Excluding Mega Spin Slots), Keno or Scratch Cards 100%
- Roulette (except French Roulette), Table Poker games (except those listed below, Wheel of Riches, Sic Bo 50%
- French Roulette, Video Poker (except All Aces), Blackjack (except Blackjack games listed below), Pontoon, Baccarat, Caribbean Draw Poker, Vegas 3 Card Rummy Gold, Casino War, Multi-Hand Hold'em High Gold, Poker Ride, Red Dog 10%
- All versions of Atlantic City Blackjack, All versions of Vegas Downtown Blackjack, All versions of Vegas Strip Blackjack, All versions of Vegas Single Deck Blackjack, Hi Lo 13 European Blackjack Gold, Classic Blackjack, All Aces Video Poker and Texas Hold'em Bonus Poker Gold 2%
- Craps, Mega Spin Slots (Double Magic, Fantastic 7s, High 5 and Major Millions), Max Damage Alien Attack, All Live Casino Games 0%
It should be noted that while you are allowed to hold an account at each casino in the 32 Red group, you can only claim a sign-up bonus at one of them. The casinos in this group are 32 Red, Golden Lounge, Dash Casino and Nedplay.
Comp Point Program 5/10
32 Red offer the Red Ruby comp point system. This awards Red Rubies for every wager you place. You can find the accural rates in the 'My Account' section of the casino lobby. The top earning games - mostly slots - earn 1 Red Ruby for every £10 wagered, roulette games earn 1 Red Ruby for every £20 wagered and other games earn 1 Red Ruby for every £100 wagered. 100 Red Rubies can be converted to £1. In comparison to the standard Playtech comp point program only the top earning games offer as high a return, all other games offer a substantially reduced number of comp points. On top of this your Red Rubies expire within 90 if not redeemed and when redeemed become a casino bonus with a 30xbonus wagering requirement. It should be noted that the value of the Red Rubies program increases as you move up the VIP ladder with 32 Red, making this program about average for the industry,
Licencing and Contact information 10/10
32 Red are licensed by the Gibraltar Regulatory Authority (GRA - http://www.gibraltar.gov.gi/remotegambling/ ). We consider the GRA to be amongst the best online gambling licensing authorities on the market at the moment – see our GRA Information Page.
The following countries are restricted from participation with 32 Red – Denmark, Hong Kong, South Africa, Turkey, United States of America, US Virgin Islands, US Minor Outlying Areas, France and French Territories, Italy, Spain
|Phone :||UK 0808 080 3232 (free)|
|1866 902 0499 (free)|
|00663 381 2265 (free)|
|0800 0005 139 (free)|
|0800 9494 618 (free)|
|1800 234 060 (free)|
|+350 2005 9759 (toll)|
|Fax :||+350 2004 7408 (toll)|
|Address :||32 Red Plc|
|Skype :||942 Europort|
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With and outstanding reputation for providing phenomenal customer service and a strong bonus program, if you're looking to play with a Microgaming casino, 32 Red should unquestionably be the place you play with.