Bet 365 ReviewTweet
Due to Bet 365 Casino’s continued use of Spielo G2 software – a software group that has been caught offering games that could not have occured accidentally and inviolation of the technical standards many of their clients licenses (i.e. unfairly biased against the player), Bet 365 Casino are on our Blacklist
See http://thepogg.com/finsoftspielo-g2-rigged-games/ for further details.
Review last updated – January 2013
One of the leading online gaming services, Bet 365 has over 4 million customers worldwide and employs over 1000 staff. Operated and regulated in Gibraltar, this company has built their reputation on their fantastic frontline customer service. This has been recognised when they won the prestigious 2010 ‘Operator of the Year’ award from eGaming Review Magazine.
All six of the reviewers who work regularly for this site have held accounts with Bet 365 for many years. The few issues that have ever arisen have been dealt with in a very swift and friendly fashion and in at least one instances, Bet 365 approached one of our reviewers to report finding a four figure withdrawal that had not been paid correctly that the reviewer had failed to miss. Easily one of the most trustworthy outfits in the business.
Payout Speed and Banking 10/10
Using Neteller all of our reviewers report withdrawal normally paid in approximately 6 hours but at most 24 hours.
Banking options available - Credit/Debit cards, Neteller, Moneybookers, PayPal, Click2Pay, UKash, PaySafeCard, Entropay, Bank Wire, FastBank Transfer or Cheque
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.
Customer Service 0/10
All our reviewers report very positive experiences with Bet 365 customer services.
Email Testing Record
- January 2013 - 1st email - 12 minutes
Slots RTP 1/10
Bet 365 list the house edge information (RTP) for a very limited number of their slots games in the Games section of their site.
Software and Game selection 0/10
Bet 365 use Playtech software for their download casino and offer a selection of IGC (WagerWorks) slots games in their instant play Games tab. Check out our Playtech Software Review.
Game selections are as follows;
Table Games – 32
Table Games – 14
Slots – 102
Slots – 57
Video Poker – 47
Video Poker – 10
Live – 11
Live – 6
Jackpots – 47
Jackpots - 14
To find out how our bonus ratings are calculated see Bonus Rating System.
100% up to £150.
Cashable - Can be withdrawn once the wagering requirement is complete.
- Slots - 40xbonus
- Blackjack - 400xbonus
- Roulette - 400xbonus
- Baccarat - 160xbonus
- Video Poker - 800xbonus
- Table Poker - 160xbonus
Adjustments to ratings;
Game Weightings (already account for in Wagering Requirements)
- Slots 100%
- Table Poker, all Baccarat 25%
- All Blackjack and Roulette 10%
- All Video Poker 5%
Comp Point Program 10/10
Bet 365 offer a unique standard Playtech+ comp point system. This system offers increased accrual rates for many games. Alongside this they offer improved redemption rates as you move up the VIP rankings. The earning rates for the different games are listed below; Game Points Earned per 10 units Sic Bo 2 European Roulette 1 American Roulette 1 Craps 1 Blackjack (all varieties excluding Blackjack Surrender and Blackjack Switch) 1 Casino Hold'em 1 Baccarat 1 Casino War 1 Carribbean Poker 3 Pai Gow Poker 2 Red Dog 2 Poker Three 2 Let Them Ride 2 Regular Slots (All) 3 Video Poker (All) 1 Games and Keno (All) 3 Progressive Jackpots (All) 3 Video Slots (All) 3 The Bet 365 Comp Point program offers the best value for money of any comp point program we are aware of.
Licencing and Contact information 5/10
Bet 365 are licensed by the Gibraltar Regulatory Authority (GRA - www.gra.gi ). The GRA used to be considered one of the top tier online gambling regulators, but due to their failure to enforce their own regulations regarding deceptive games, have been downgraded – see our GRA Information Page.
The following countries are restricted from participation with Bet 365's products - France, French Guyana, Guadeloupe, Hong Kong, Netherlands, Martinique, Turkey, United States of America
The following countries are resticted fro participation with Bet 365's Casino and Poker products - Antigua and Barbuda, Australia, Costa Rica, Cyprus, Estonia, Israel, Latvia*, Netherlands Antilles (Curacao and Bonaire), Philippines†
*Players from Latvia are not able to play any of the Live Dealer games, however, are able to play all other bet365 products. †Players from the Philippines are blocked from all Casino and Poker (Playtech) products, as well as Playtech Games.
|Phone :||+448000 288 365|
|+44800 7810 365|
|Fax :||+448000 328 832|
|Address :||Customer Services|
Submit a Complaint
Bet 365 have been added to our Blacklist - do not play with them.
Bet 365 - as their rating clearly shows - offer one of the best online casino available. With great games, fantastic customer service and an exceptionally generous bonus program, what more could you ask for?