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Bet Phoenix Review

Blacklisted:

Bet Phoenix has been Blacklisted due to unethical business practices.

Rating

0.4
Accepts players from United States
Responds to complaints
Submit a Complaint

Overview

Review last updated – November 2016

Bet Phoenix casino are included on our Blacklist for use of Amigotechs software. Read more here – http://thepogg.com/skybook-cheating-video-poker-amigotechs-software/.

Bet Phoenix are part of the AffCorner group and use Amigotechs software. This software has been repeatedly caught offering cheating games.

Trustworthiness - 0/10

Due to their Blacklisted status we did not feel comfortable asking a review to play with BetPhoenix casino.

Bet Phoenix - one of Skybook's sister properties - have developed a worrying reputation in their own rights. There reputation on CasinoMeister has been called into question by many prominent forum members.

Bet Phoenix and the other sportsbooks in this group have a poor reputation as a bookmakers being awarded only a C, C and B- at Sportsbook review. As such we'd advise choosing another venue.

The AffCorner group of casinos has recently moved from Rival software to Amigotechs software. This software platform was already included on our Blacklisted due several reported occurrences of non-random behaviour. As such all the AffCorner venues have been moved to our Blacklisted.

After the move to Amigotechs software one of the AffCorner brands - Skybook - were found to be running a cheating Video Poker game.

For references see AffCorner Group Player Issues

Payout Speed - 0/10

Due to their Blacklisted status we have not tested the withdrawal times at Bet Phoenix casino. The Bet Phoenix website does not give any information on their withdrawal time frames and as they accept US players we will assume this to be 2+ weeks.

Minimum Withdrawal - None listed.

Max Withdrawal - $4000/week.

Banking Options Available - Credit/Debit card, Neteller, Skrill (MoneyBookers)

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Customer Service - 0/10

Email Testing Record

  • December 2016 - No reply
  • June 2015 - 4 hours 26 minutes
  • November 2014 - No Response
  • June 2014 - 2 hours 50 minutes
  • December 2013 - 5 hours 3 minutes
  • September 2013 - No Response

Bonuses - 2/10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

125% up to $625

Cashable - Can be withdrawn once you've completed the wagering requirements

Wagering Requirements;

  • Slots - 52xbonus
  • Blackjack - 52xbonus
  • Roulette - 52xbonus
  • Baccarat - 52xbonus
  • Video Poker - 52xbonus
  • Table Poker - 52xbonus

Adjustments to ratings;

  • Maximum Withdrawal (-2) - You are not allowed to win more than 12x the bonus.

Game Weightings (already account for in Wagering Requirements)



Notes



Software - 0/10

Bet Phoenix casinouse Amigotechs software for their instant play casino. Amigotechs software has been included on our Blacklist.

Slot House Edge - 0/10

Bet Phoenix do not publish the RTP figures for their slots games.

Comp Points - 0/10

Bet Phoenix do not appear to offer any form of comp point program.

Licencing - 2/10

BetPhoenix hold the following gambling licenses :

  • Costa Rica - BetPhoenix are licensed by the Costa Rican government. This license does not offer the player any protection as there is no body dealing with player complaints. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Bet Phoenix casino -

Contact Details;

Email : memberservices@betphoenix.ag
thanhvien@betphoenix.ag
security@betphoenix.ag
casino@betphoenix.ag
marketing@betphoenix.ag
affiliate@betphoenix.ag
Phone : English - 1.877.717.7747 or 1.888.889.4368
Vietnamese - 1.888.378.0888 or 1.888.889.4219
Chinese - 1.888.238.8198 or 1.888.889.4312
Wagering - 1.888.238.8018 or 1.888.889.4313

Affiliate Program - AffCorner.

Closing Thoughts

Bet Phoenix use Amigotechs software. When a software platform has been caught cheating once we'd advise players avoid any casino using their software. Amigotechs keep getting caught again and again.

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