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BETAT Review

Deposit Guarantee:

BETAT holds our Deposit Guarantee seal. This means that if you are unfairly treated by this operator ThePOGG.com will refund your deposits. For full terms click here.

Rating

9.6
Does not accept players from United States
Responds to complaints
Submit a Complaint

Overview

Review last updated – May 2017

BETAT are covered by ThePOGG Deposit Guarantee. We’ll return your deposit if one of our assured casinos mistreats you. Read more.

See the Bonus Section for an exclusive bonus available only through ThePOGG

Unquestionably one of the best instant play Microgaming casinos currently on the market, BETAT offer some really fantastic bonuses. BETAT are the sister casino to SlottyVegas.

Trustworthiness - 11/10

BETAT have accepted ThePOGG Deposit Guarantee seal. This means that they've agreed in advance that they will discuss player complaints as long as they have written permission from the player and no funds will be confiscated from players without clear breach of terms. In return we guarantee your deposits with BETAT. Read more about our guarantee here.

BETAT casino utilise ThePOGG.com as one of their UKGC Accredited Alternative Dispute Resolution service providers.

Only one of the six reviewers who work for this site on a regular bases hold an account with BETAT casino. They report positive experiences with BETAT casino.

We can find no unresolved issues involving BETAT casino at any of the major player resources.

Payout Speed - 10/10

Using Neteller our reviewer reports withdrawals normally paid within a couple of hours. The BETAT team have told us that they aim to pay withdrawals in a maximum of 2 hours within office hours and a maximum of 8 hours at other times.

Minimum Withdrawal - None listed.

Maximum Withdrawal - None listed.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Bank Transfers, WebMoney, PaySafeCard, UKash and ClickandBuy

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Customer Service - 10/10

Our reviewer reports reasonable experience with BETAT customer support

Email Testing Record

  • November 2016 - 1 hour 49 minutes
  • June 2015 - 5 minutes
  • June 2014 - 49 minutes
  • December 2013 - 1 hour 24 minutes
  • June 2013 - 2 hours 35 minutes
  • January 2013 - 1st email - 5 minutes

Bonuses - 9/10

100% up to £500
Max Bonus 500
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 30xb
75 free spins on the game of the week
# of Spins 75
Spin Value Varies
Max Bet 5
Max Win NA
Wagering 10xw
Deposit Method Restrictions: EcoPayz, Neteller, Skrill
Country/Regional Restrictions: Canada, Portugal, Bulgaria, Estonia and Macedonia
BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
£14.61
Bonus Value
low roller
mid
mid roller
high
high roller
high
superhigh roller
high

Software - 7/10

BETAT Casino use Microgaming Software. BETAT also offer slots games from Leander, NextGen and Net Entertainment. Check out our Microgaming Software Reviews.

Game selections are as follows;

Instant

Table Games – 32

Slots – 221

Video Poker – 16

Jackpot – 14

Slot House Edge - 10/10

BETAT Casino publish the house edge (RTP) information for all of their slots games.

Comp Points - 5/10

BETAT do not appear to offer any form of Comp Point program.

BETAT do offer an 'Achievement' reward which tracks the games that players use, and rewards them with cash bonuses for specific achievements in each game. This isn't strictly a comp point program and as we can't calculate the precise value to the player compared to other comp point programs, but it is an interesting and fairly unique reward system and a guesstimate would put it better than many standard comp point programs.

Licencing - 10/10

BETAT hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. BETAT currently use ThePOGG.com. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with BETAT Casino - Afghanistan, Belgium, Denmark, France, Hong Kong, Indonesia, Iran, Iraq, Italy, Jordan, Kuwait, North Korea, Philippines, South Africa, Syria, Taiwan, United States

Contact Information;

Email : support@betatcasino.com
Phone : 00356 2132 3638
Address : Vault 14
Level 2
Valletta Waterfront
FRN 1913
Malta
Affiliate Program - BringIt Affiliates.

Closing Thoughts

BETAT are one of the most customer focused operations we've encountered and are well worth any player's time!

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