Review last updated – January 2013
Founded in 2006, Betsafe are another newcomer to the online casino industry, but have so far racked up a host of positive feedback on gambling related message boards. They have recently been acquired by the Betsson group – an industry giant – which can only be good for customers.
All six of the reviewers who work for this site on a regular bases have held accounts with the Betsson group for many years and all the feedback they’ve given is positive.
However we are aware of several instances where one of the casinos in the Betsson group have refused to cooperate in any way with 3rd party mediation (http://www.gamblinggrumbles.com/Reports/CasinoEuro_They-loved-him-when-he-was-losing, http://www.gamblinggrumbles.com/Reports/Bettson-Casino_Was-it-racism, http://www.gamblinggrumbles.com/Reports/Betsson-Casino_Sic-transit-gloria-mundi and http://www.askgamblers.com/casino-complaints/no-payment-at-betsson-casino-c1186). The Betsson group have assured CasinoMeister that they are now willing to engage with 3rd party dispute mediation, but as this is the only portal they seem willing to work with, this isn't hugely reassuring.
Betsson and all casinos within the Affiliate Lounge group are marked as predatory at Affiliate Guard Dog for their use of aggressively unfriendly terms and changing contracts retroactively.
Payout Speed and Banking 10/10
Using Neteller all of our reviewers report all withdrawal paid within 24 hours.
Banking options available - Credit/Debit Cards, Bank Transfer, Neteller, Moneybookers (Skrill), Entropay, Euteller, Speedcard, PaySafeCard and Click and Buy
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.
Customer Service 10/10
As mentioned above our reviewers have only positive reports when it comes to their communications with the Betsafe customer support team.
Email Testing Record
- January 2013 - 1st email - 3 hours 15 minutes
Slots RTP 5/10
Betsafe casino publish house edge information (RTP) for all games in their Casino Red. They do no publish this information for their Casino Black games.
Software and Game selection 10/10
Betsafe use Net Entertainment software in their Casino Red and Cryptologic in their download Casino Black. Check out our Net Entertainment Software Review and Cryptologic Software Review for more information.
Game selections are as follows;
Table Games – 18
Table Games – 21
Slots – 47
Slots – 69
Video Poker – 23
Video Poker – 4
Live - 3
Live - 3
To find out how our bonus ratings are calculated see Bonus Rating System.
100% up to €100 - Casino Red bonus.
Cashable - Can be withdrawn once the wagering requirement is complete.
- Slots - 60xbonus
- Blackjack - 600xbonus
- Roulette - 600xbonus
- Baccarat - 600xbonus
- Video Poker - 600xbonus
- Table Poker - 150xbonus
Adjustments to ratings;
- Under £100 (-1)
- Bonuses on subsequent deposits (+2) - 100% up to €200 (wagering requirement 25xbonus) or 50% up to €500 (wagering requirement 30xbonus) at Casino Black
Game Weightings (already account for in Wagering Requirements)
- Slot machines, Video Slot machines, Lottery Games and Other Games: 100%
- Table Games: 40%
- All Black Jack Games, All Roulette Games, All Video Poker Games, Baccarat, Punto Banco and Oasis Poker: 5%
Comp Point Program 0/10
Betsafe Casino do not offer a comp point program on either of their casinos.
Licencing and Contact information 6/10
Betsafe are licensed by the Malta Lotteries and Gaming Authority (LGA - http://www.lga.org.mt/lga/home.aspx ). We consider the LGA to be one of the better gambling licensing authorities on the market at the moment – see our LGA Information Page.
The following countries are restricted from participation with Betsafe - Denmark, Hong Kong, Turkey, France, Italy, Spain, USA or any other US territory
|Phone :||0044-808-2800 766|
|Address :||Betsson Malta Ltd.|
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With the parent company showing a move towards greater transparency, Betsafe are certainly going in the right direction and with the choice of two great software platforms, there are a lot of good reasons to play with Betsafe.