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Cashmio Review

Needs Work:

Cashmio holds Needs Work due to low level player issues or unfriendly terms that could be improved.

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Rating

8
Does not accept players from United States
Responds to complaints
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Overview

Review last updated –¬†October 2016

Cashmio Casino¬†are one of the latest casinos to run on the newly founded GUTS white label: iGamingCloud.¬† This group¬†are dual licensed – firstly in Malta by the MGA and secondly in the United Kingdom by the UKGC. They are label mates with Dunder Casino and Tom’s Casino. Cashmio Casino’s website features a bright colour palette of: orange, blue, green and white. The homepage background is a chasm between two rock faces.¬† To the right lies a jewel filled treasure chest – to the left some artifacts that look Tiki in nature. Two humourous characters created in an animated style dressed as knights appear to the fore. This operator offers a wide range of games by the following software providers: Nextgen Gaming, Play ‘n Go, BetSoft, Net Entertainment and NYX Gaming.¬† There are currently no outstanding complaints relating to this operator at any of the gambling portals.

Trustworthiness - 7/10

Cashmio Casino utilise ThePOGG.com as their UKGC Accredited Alternative Dispute Resolution service providers.

Cashmio Casino run on the iGamingCloud platform.

Cashmio Casino have a positive reputation with players and we could find no unresolved reports at any of the major dispute mediation services.

Due to a term in their affiliate contract requiring the removal of all references to their brand if the group choose to terminate the contact, ThePOGG Network will not enter into an affiliate agreement with this group. If we were to do so the operator could potentially force us to remove complaint reports that went against them. As such their Trustworthiness stat will be capped at 7.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Payout Speed - 10/10

Using Neteller all of our reviewers report withdrawal normally paid within 24 hours.

Maximum withdrawal - None Given.

Minimum withdrawal - None Given.

Banking options available - Visa/Mastercard, Euteller, Trustly, Skrill, Neteller, EcoPayz, Paysafecard, iDeal, Poli, Instadebit and iDebit

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Customer Service - 10/10

Email Testing Record

  • November 2016 - 2hours 19 minutes
  • July 2016 - 1 hour 21 minutes

Bonuses - 7/10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus:

100% up to ‚ā¨100 + 100 Free Spins on Gonzo's Quest.

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

  • Slots - 35xbonus

Adjustments to ratings:

  • Maximum Bet Restriction (-1) - You are not allowed to wager more than ‚ā¨5 on any single round of play while you have a bonus.
  • Game Restrictions (-1) - You can only play slots with this bonus and some do not count 100% towards wagering. These slots are: all games in the ‚Äúclassic slots‚ÄĚ category 50% and Bloodsuckers, 1429 Uncharted Seas, Jackpot Jester 6000, Jackpot Jester Wild Nudge Dead or Alive 50%.
  • Weak Bonus Penalty (-1) - the bonus is worth less than ‚ā¨100.


Game Weightings (already account for in Wagering Requirements)

  • Slots 100%
  • Dead or Alive, Bloodsuckers, 1429 Uncharted Seas, Jackpot Jester 6000, Jackpot Jester Wild Nudge - 50%
  • All Table Games and video pokers 0%

Notes

Players from the following countries are the only ones eligible to receive bonuses: Australia, Austria, Canada, Finland, Netherlands, New Zealand, Norway, Malta, Switxzerland and the United Kingdom.

Software - 7/10

Cashmio Casino use Net Entertainment software for their instant play casino. They also add in a selection of slots games from BetSoft, IGT, Microgaming, Play N Go, Quickspin, NYX Gaming Sheriff and NextGen.

Game selections are as follows:

Instant

Table Games ‚Äď 13

Slots ‚Äď 535

Video Poker ‚Äď 7

Jackpots - 23

Live - 0

Slot House Edge - 8/10

Cashmio give some but not all of the RTPs for their games.

Comp Points - 0/10

Cashmio Casino do not appear to offer a comp points system for players.

Licencing - 10/10

Cashmio Casino hold the following gambling licenses:

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Cashmio currently use ThePOGG.com and IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Cashmio Casino: Afghanistan, American Samoa, Belgium, Bulgaria, Denmark, Estonia, Ethiopia, France, Germany, Guam, Hong Kong, India, Iran, Iraq, Ireland, Israel, Italy, Jordan, Kuwait, Marshall Islands, Nigeria, Northern Mariana Islands, Pakistan, Philippines, Puerto Rico, Singapore, South Africa, Spain, Syria, Turkey, United States and its Territories, Yemen.

Contact Details:

Email : support@cashmio.com

Affiliate Program - Cashmio Affiliates.

Closing Thoughts

Cashmio Casino have no complaints outstanding at any of the major gambling portals. This operator only allows bonuses for players from: Australia, Austria, Canada, Finland, Malta, Netherlands, New Zealand, Norway, Switzerland and the United Kingdom. The Terms and Conditions state that any wins of ‚ā¨50,000 or greater will be paid out in 10 monthly instalments.

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