Casino 848 Review

Trustworthiness: 7/10

Payout Speed: 5/10

Customer Service: 7/10

Bonuses: 5/10

Software: 5/10

Slot House Edge: 0/10

Comp Points: 5/10

Licensing: 10/10

Overall: 5.8

Ratings explained

Overview

Review last updated – February 2013

Casino 848 are one of the more recent additions to the 888/Cassava/Random Logic group of casino. With a software platform that’s unique to their venues there certainly something different to be found here.

Trustworthiness 7/10

Three of the reviewers who works for this site regularly hold accounts with 888 and all of these have been open for years. They report positive experiences.

888 have proven to be unwilling to engage with 3rd party dispute mediation on several occasions over the years. Alongside this they have been known to confiscate player funds citing only vague spirit of the bonus terms (see http://www.casinomeister.com/forums/casino-complaints-bonus-issues/35709-888-make-their-own-rules-refuse-cashout.html, http://www.casinomeister.com/forums/casino-complaints-bonus-issues/52281-888-locks-my-account-after-wagering-deposit-returned-1200-profit-gone-3.html and http://www.beatingbonuses.com/888warning.htm). Problems with this group do appear to be few and far between, but the fact that they are prepared to confiscate funds without defining exactly what the player did to breach their terms is highly concerning.

We have directly spoken with the affiliate team at 888 Holdings (UAffiliates) and have received personal assurances that they will be prepared to discuss any player complaints submitted through this site with our dispute resolution team. With this assurance and the assumption that any future fund confiscations will be justified clearly by their terms and conditions, assuming that no further issues arise with the 888 properties, their Trustworthiness score will increase by 1 point every 6 months to a maximum of 9.

Payout Speed and Banking 5/10

Using Neteller our reviewers reports withdrawals normally paid within 5 days.

Banking options available - Credit/Debit cards, Bank Transfer, Neteller, Skrill (Moneybookers), ClickAndBuy, EntroPay, Ewire, PayPal, UKash and PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.


Customer Service 7/10

Our reviewer reports positive experiences with 888 customer services.

Email Testing Record

  • January 2013
    • 1st email - No Response
    • 5 hours 35 minutes

Slots RTP 0/10

Casino 848 do not publish the house edge of their slots games.

Software and Game selection 5/10

Casino 848 use proprietary software (their own software) that goes under the name Dragonfish (formerly Random Logic). All 888 associated casinos use this software. To find out more check out our Dragonfish Information Page.

Game selections are as follows;

Download

Instant

Table Games – 35

Table Games – 19

Slots –103

Slots – 70

Video Poker – 6

Video Poker – 0

Live – 3

Live – 3

Jackpot – 27

Jackpot – 11

Bonuses

  • Slots

    5/10
  • Blackjack

    4/10
  • Roulette

    4/10
  • Baccarat

    3/10
  • Video Poker

    3/10
  • Table Poker

    4/10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to £200.

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

  • Slots - 40xbonus
  • Blackjack - 400xbonus
  • Baccarat - 200xbonus
  • Video Poker - 400xbonus
  • Table Poker - 200xbonus

Adjustments to ratings;



Game Weightings (already account for in Wagering Requirements)

  • Video Slot & Slot, Scratch card, Keno, Race, Arcade, Dice and all other games that do not appear in the table 100%
  • All versions of Roulette (except Live Roulette), Pai Gow Poker, Caribbean Poker, Triple Card Poker & Poker table games 20%
  • All versions of Live Casino (Live Roulette, Live Blackjack & Live Baccarat), Blackjack, VideoPoker & Power Video Poker, Hi-Lo & Baccarat 10%
  • Craps 5%

Notes




Comp Point Program 5/10

The Casino 848 casino comp point program offer 1.35 comp point for every €16 wagered and converts 135 comp points to €1. This is slightly weaker than the standard Playtech comp point program.

Licencing and Contact information 10/10

Casino 848 are licensed by the Gibraltar Regulatory Authority (GRA - http://www.gibraltar.gov.gi/remotegambling/ ). We consider the GRA to be amongst the best online gambling licensing authorities on the market at the moment – see our GRA Information Page.

The following countries are restricted from participation with Casino 848 - USA

Contact Information;

Email : English@Play848.com
Phone : +350 200 60534

Submit a Complaint

Closing Comments

Casino 848 are part of a group that in general terms seems to have a low incident of player issues, but when player issues do occur the approach they take to dealing with them blows the issue out of all proportion. As long as you are aware of this in advance you can make an informed decision.

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