Casino Euro Review

Trustworthiness: 6/10

Payout Speed: 10/10

Customer Service: 10/10

Bonuses: 4/10

Software: 10/10

Slot House Edge: 5/10

Comp Points: 0/10

Licensing: 6/10

Overall: 7

Ratings explained

Overview

Review last updated – January 2013

Founded in 2002, Casino Euro is currently part of the sizable Betsson group. Focusing on the European market, the Betsson group have built a solid reputation for fair play and top quality customer service.

Trustworthiness 6/10

All six of the reviewers who work for this site on a regular bases have held accounts with the Betsson group for many years and all the feedback they’ve given is positive.

However we are aware of several instances where one of the casinos in the Betsson group have refused to cooperate in any way with 3rd party mediation (http://www.gamblinggrumbles.com/Reports/CasinoEuro_They-loved-him-when-he-was-losing, http://www.gamblinggrumbles.com/Reports/Bettson-Casino_Was-it-racism, http://www.gamblinggrumbles.com/Reports/Betsson-Casino_Sic-transit-gloria-mundi and http://www.askgamblers.com/casino-complaints/no-payment-at-betsson-casino-c1186). The Betsson group have assured CasinoMeister that they are now willing to engage with 3rd party dispute mediation, but as this is the only portal they seem willing to work with, this isn't hugely reassuring.

Betsson and all casinos within the Affiliate Lounge group are marked as predatory at Affiliate Guard Dog for their use of aggressively unfriendly terms and changing contracts retroactively.

Payout Speed and Banking 10/10

Using Neteller all of our reviewers report withdrawal normally paid within 24 hours.

Banking options available - Credit/Debit cards, Moneybookers (Skrill), Neteller, Click2Pay, ClickandBuy, SpeedCard, EcoCard, UKash, Entropay and PaySafeCards

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.


Customer Service 10/10

All our reviewers report positive experiences with the Betsson group customer services.

Email Testing Record

  • January 2013 - 1st email - 15 hours

Slots RTP 5/10

Casino Euro publish house edge information (RTP) for all their Net Entertainment slots games which comprise a little less than half of their catalogue.

Software and Game selection 10/10

Casino Euro use Net Entertainment software but also add in some Microgaming and Cryptologic slots games for their instant play casino. Check out our Net Entertainment Software Review for more information.

Game selections are as follows;

Instant

Table Games – 26

Slots – 133

Video Poker – 26

Jackpots - 6

Live - 3

Bonuses

  • Slots

    4/10
  • Blackjack

    6/10
  • Roulette

    4/10
  • Baccarat

    5/10
  • Video Poker

    6/10
  • Table Poker

    6/10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to €100.

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

  • Slots - 50xbonus
  • Video Poker - 166.7xbonus
  • Table Poker - 100xbonus

Adjustments to ratings;



Game Weightings (already account for in Wagering Requirements)

  • Slots (all varieties) 100%
  • Blackjack (all varieties including Pontoon and Double Exposure), Roulette (all varieties) 0%, Baccarat (all varieties) 0%, Punto Banco (all varieties) 0%
  • Video Poker (all varieties) 30%
  • Oasis Poker (all varieties) 50%, TXS Hold’em Poker 50%, Casino Hold’em 50%
  • Live Roulette, Live Blackjack, Live Baccarat 20%
  • All other games 100%

Notes




Comp Point Program 0/10

Casino Euro do not offer a comp point program.

Licencing and Contact information 6/10

Casino Euro are licensed by the Malta Lotteries and Gaming Authority (LGA - http://www.lga.org.mt/lga/home.aspx ). We consider the LGA to be one of the better gambling licensing authorities on the market at the moment – see our LGA Information Page.

The following countries are restricted from participation with Casino Euro - Spain, Italy, France, Guyane (French Guiana), Réunion, Guadeloupe, Martinique, China, Hong Kong or the U.S.

Contact Details;

Email : support-en@casinoeuro.com
Phone :0 800 032 3429 (UK)
Address :Betsson Malta Ltd.
G.B. Building
Watar Street
Ta' Xbiex
Malta

Submit a Complaint

Closing Comments

Casino Euro are part of a well known group of casinos and the move towards engaging with 3rd party dispute mediation is certainly a positive one.

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