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Casino Extreme is Not Recommended, click here to find a recommended casino

Casino Extreme Review

Not Recommended:

Casino Extreme holds Not Recommended status due to player issues or unfriendly terms and conditions.

Rating

3.5
Accepts players from United States
Responds to complaints
Submit a Complaint

Overview

Review last updated – November 2016

Casino Extreme are a stand alone RealTime Gaming casino with a non-responsive attitude towards complaints.

Trustworthiness - 3/10

Due to their Not Recommended status we did not feel comfortable sending a reviewer to Casino Extreme.

Casino Extreme don't appear to be particularly well trafficked and we could find little information about them coming from players. What we did find is that CasinoMeister lists them as 'Not Recommended' due to their unresponsiveness to player complaints and there have been issue communicating with affiliates as well as highlighted at Affiliate Guard Dog.

As such we are going to set Casino Extreme's complaint status to Red until we have reason to change it.

Payout Speed - 0/10

Due to their Not Recommended status we have not tested the withdrawal time at Casino Extreme. Their site states that withdrawals are processed every Wednesday for all withdrawals made in the previous week and take a further 2-5 business days. This means a withdrawal place on a Monday will not be processed for a further 9 days and will then take a further 2-5 business days.

Minimum Withdrawal - $20.

Maximum Withdrawal - $4000/week.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Click2Pay, EcoCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Customer Service - 10/10

Email Testing Record

  • December 2016 - 6 minutes
  • June 2015 - 1 hour 37 minutes
  • November 2014 - 4 minutes
  • June 2014 - 6 minutes
  • December 2013 - 6 minutes
  • August 2013 - No Response

Bonuses - 1/10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to €200.

Sticky - Can never be withdrawn. At the time of your first withdrawal the bonus will be removed from your account.

Wagering Requirements;

  • Slots - 50xbonus

Adjustments to ratings;

  • Game Restrictions (-1) - You are not allowed to play the following games;Baccarat, Bingo, Craps, Pontoon Blackjack, Roulette or Sic Bo
  • Maximum Withdrawal (-2) - You can withdraw a maximum of 5x your deposit.

Game Weightings (already account for in Wagering Requirements)



Notes



Software - 6/10

Casino Extreme use RealTime Gaming software for both their download and instant casino. Check out our RealTime Gaming Software Review.

Download

Instant

Table Games – 18

Table Games – 17

Slots – 97

Slots – 29

Video Poker – 18

Video Poker – 28

Jackpots - 10

Jackpots - 0

Slot House Edge - 0/10

No RTG casino that we are aware of publishes their slots house edge (RTP) information.

Comp Points - 7/10

The Casino Extreme comp point program offers 1 comp point for every $10 wagered on any game and every 100 comp points can be redeemed for $1. This is in line with the Playtech standard comp point program and above average for the industry.

Licencing - 2/10

CasinoExreme hold the following gambling licenses :

  • Curacao eGaming - Casino Extreme are licensed by the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Casino Extreme – Denmark, Indonesia, Malaysia, Turkey, Romania, Croatia, Latvia, Bulgaria, Singapore, Estonia, Czech Republic, Taiwan, Yugoslavia, Ukraine, Thailand, Russian Federation, Poland, Lithuania, Belarus, Phillipines and Pakistan

Contact Information;

Email :support@casinoextreme.eu
Phone :TOLL FREE 1.800.851.9247

Closing Thoughts

Between a lack of responsiveness to player complaints and license with a regulator that makes little effort to assist with player complaints, Casino Extreme probably aren't a great choice for players.

Associated Casinos

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