Get up to 21

exclusive bonuses

What's so special about

our bonus reviews?

  • only recommended casinos
  • full wagering requirements
  • terms & conditions analysis
  • bonus value calculation
We respect your privacy and won't share your email address.
[X] Close this form and return to site

Casino Floor is listed as Needs Work status, click here to find a recommended casino

Casino Floor Review

Needs Work:

Casino Floor holds Needs Work due to low level player issues or unfriendly terms that could be improved.

» Play Now


Does not accept players from United States
Responds to complaints
Submit a Complaint


Review last updated – June 2017

The sister property of Norskespill casino and part of previously ran on the EveryMatrix platform but have recently shifted to the iGaming Cloud platform.

Trustworthiness - 6/10

Casino Floor casino are part of the OddsMatrix group of casinos.

Casino Floor have been non-responsive to a player complaint at another portal.

Tom's Casino made exactly the same unusual term change at exactly the same time as Casino Floor. As such we consider it highly likely that these operators share ownership.

For references see Casino Floor Player Issues

Casino Floor seem to have taken their affiliate program offline without warning. As such we've reduced their Trustworthiness rating until such time as this is rectified.

You can see the latest updates to Casino Floor casino's terms and conditions here.

Payout Speed - 10/10

Using Neteller all of our reviewers report withdrawal normally paid within 24 hours with the OddsMatrix group.

Maximum Withdrawal - None listed

Minimum Withdrawal - None listed

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Entropay, UKash, PaySafeCard, iDeal, EUTeller and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Customer Service - 10/10

Email Testing Record

  • June 2016 - 1 hour 47 minutes
  • June 2015 - 1 hour 28 minutes
  • November 2014 - 1 hour 24 minutes
  • June 2014 - No Response
  • December 2013 - No Response

Bonuses - 3/10

100% up to £100
Max Bonus 100
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 35x(d+b)
25 free spins on Starburst
# of Spins 25
Spin Value 0.10
Max Bet 5
Max Win NA
Wagering 35xw
Value to Player for:
Bonus Value
low roller
mid roller
high roller
superhigh roller

Software - 10/10

Casino Floor use Net Entertainment software for their instant play casino. They also add in a selection of slots games from BetSoft, Microgaming and Play N Go.

Game selections are as follows;


Table Games – 17

Slots – 330

Video Poker – 6

Jackpots - 8

Slot House Edge - 4/10

Casino Floor publish the house edge figures for all of their Net Entertainment slots games.

Comp Points - 0/10

Casino Floor do not appear to offer any form of comp point program.

Licencing - 10/10

CasinoFloor hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. CasinoFloor currently use and IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - CasinoFloor casino are licensed by eMoore, the Curacao eGaming Master License holder that is responsive and cooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Casino Floor - American Samoa, Algeria, Afghanistan, Angola, Anguilla, Antigua & Barbuda, Aruba, Bangladesh, Australia, Barbados, Bhutan, Brunei Darussalam, Burkina Faso, Bulgaria, Belgium, Bouvet Island, British Indian Ocean Territory, Bahamas, Barbados, Belize, Benin, Bermuda, Bonaire Sint Eustatius and Saba, Botswana, Burundi, Comoros, Cocos (Keeling) Islands, Cyprus, Czech Republic, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Christmas Island, Costa Rica, Congo, Congo Democratic Republic of, Cook Islands, Cote d’Ivoire, Cuba, Curacao, Denmark, Djibouti, Democratic People’s Republic, Dominica, Dominican Republic, Estonia, Ecuador, Ethiopia, Eritrea, Egypt, El Salvador, Equitorial Guinea, Eritrea, France, Fiji, Guam, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Hong Kong, Holy Sea (Vatican City State), Hungary, Haiti, Honduras, Indonesia, Iran, Iraq, India, Italy, Israel, Jordan, Jamaica, Kuwait, Korea, Kenya, Kiribati, Kyrgyzstan, Libya, Lao People’s Republic, Lesotho, Liberia, Montenegro, Marshall Islands, Myanmar, Malaysia, Madagascar, Malawi, Maldives, Mali, Mauritania, Mauritius, Micronesia, Montserrat, Morocco, Mozambique, Northern Mariana Islands, Nepal, New Caledonia, Namibia, Nauru, Nepal, Nicaragua, Niger, Niue, Norfolk Island, Oman, Portugal, Philippines, Palestine, Poland, Puerto Rico and Virgin Islands, Pakistan, Palau, Panama, Papua New Guinea, Pitcairn, Romania, Rwanda, South Sudan, Sudan, Spain, South Africa, Somalia, South Georgia and the South Sandwich Islands, Slovenia, Syria, Singapore, Saint Helena Ascension and Tristan da Cunha, Saint Kitts & Nevis, Saint Lucia, Saint Vincent & Grenadines, Samoa, Sao Tome & Principe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Suriname, Swaziland, Turkey, Tajikistan, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos, Tuvalu, Uganda, Uzbekistan, Yemen, Vanuatu, Virgin Islands British, Western Sahara, Zambia, Zimbabwe

Contact Details;

Affiliate Program - iGaming Affiliates.

Closing Thoughts

Casino Floor are now running on one of the most reputable white label platforms in the industry and use as their ADR service. We're happy to recommend them to players.

Associated Casinos

 *Terms and Conditions apply, see operator's website