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This casino is Blacklisted! Click here to find a recommended casino

Casino Lust Review

Blacklisted:

Casino Lust has been Blacklisted due to unethical business practices.

Rating

2.6
Accepts players from United States
Responds to complaints
Submit a Complaint

Overview

Review last updated – October 2016

Casino Lust are part of the Cyberrock Entertainment group.

Trustworthiness - 0/10

The Cyberrock Entertainment group encompass a large number of Rival casinos that have been bought up from their original owners.

Rival has a history of issues and have failed to explain why they shared a Google Analytics code with a company, CertainKey, that were supposedly doing independent game testing for them.

The Cyberrock Entertainment group has been repeatedly linked to Rom

The Cyberrock Entertainment group of casinos are subject to a warning for various player issues at CasinoMeister and have been non-responsive to player complaints at various mediation portals.

The Cyberrock Entertainment casinos have been repeatedly associated with Rome casino - a defunct casino with a very poor reputation - via players reporting payments turning up in statements from "www.romecasino.com".

In late 2014 a situation came to light where an affiliate was found to be hacking into other sites and posting their gambling links on these sites without the owners knowledge or permission. This activity is clearly illegal and unethical. The majority of casinos that were receiving traffic from this affiliate closed the affiliate's accounts upon finding out what the affiliate was doing, however some casinos, whether via intent or insufficient security policies, continued to be listed on these sites for many months after the activity of this affiliate came to light. Many other brands managed to quickly take action to get themselves removed from the hacked sites (closing the affiliate account down and ensuring that new accounts could not be open). The BestPay Partners group failed to take appropriate action to deal with this issue.

In the first half of 2015 a complaint on Ask Gamblers saw a player suggesting that the terms and conditions of the promotion they played were changed AFTER they won to justify non-payment. Having looked at our terms monitoring service, if the information provided by the player regarding the dates they played is accurate then the rules were indeed changed after the date of play.

The BestPay Partners group - the central subset of the Cyberrock Entertainment group - have reportedly detagged affiliate referrals.

For references see Cyberrock Entertainment Group Player and Affiliate Issues

Payout Speed - 8/10

Due to their Blacklisted status we have not tested the withdrawal times at Casino Lust. The Casino Lust website states that withdrawals will be paid within 2 business days

Minimum Withdrawal - None listed

Max Withdrawal - $2000/day.

Banking Options Available -credit card, UseMyWallet, ClickandBuy, EcoPayz, Neteller, Click2Pay, Skrill

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Customer Service - 0/10

Email Testing Record

  • November 2016 - No answer
  • June 2015 - No Response
  • November 2014 - No Response
  • June 2014 - No Response
  • December 2013 - 3 days 4 hours 15 minutes
  • September 2013 - 59 minutes

Bonuses - 1/10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

Slots - 2000% up to $500

Sticky - Can never be withdrawn. At the time of your first withdrawal the bonus will be removed from your account

Wagering Requirements;

  • Slots - ?xbonus

Adjustments to ratings;

Game Weightings (already account for in Wagering Requirements)



Notes



Software - 3/10

Casino Lust use Rival software for their download casino. Check out our Rival Software Review.

Game selections are as follows;

Download

Instant

Table Games – 12

Table Games – 8

Slots – 95

Slots – 100

Video Poker – 7

Video Poker – 7

Jackpot - 4

Jackpot - 4

Slot House Edge - 10/10

Casino Lust do publish the Return to Player (RTP)/house edge figures for all of their slots games.

Comp Points - 0/10

Casino Lust do not appear to offer a comp point program.

Licencing - 0/10

Casino Lust do not list any licensing information on their website.

The following countries are restricted from participation with Casino Lust;

Contact Details;

Email :support@CasinoLust.com
finance@CasinoLust.com
affiliates@CasinoLust.com
Phone : US: 1-866-725-8046
UK: 0808-234-7596
International: +5999-433-8828
Fax : 1-866-356-2549

Affiliate Program - Refilliates.

Closing Thoughts

A lack of any licensing information and highly questionable claims of endorsement leave any credibility that Casino Lust hoped to have in the dust.

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