Casino.net Review

Trustworthiness: 0/10

Payout Speed: 3/10

Customer Service: 7/10

Bonuses: 1/10

Software: 0/10

Slot House Edge: 0/10

Comp Points: 7/10

Licensing: 6/10

Overall: 2.55

Ratings explained

Overview

Due to Casino.net’s continued use of Spielo G2 software – a software group that has been caught intentionally cheating, Casino.net are on our Blacklist

See http://thepogg.com/finsoftspielo-g2-rigged-games/ for further details.

Review last updated – June 2013

A long running casino and poker room, being issued their first gaming license in 1999 Casino.net is a small venue that uses Boss Media software – a less widely used software platform.

Trustworthiness 0/10

Casino.net have been added to our blacklist - see http://thepogg.com/blacklist/spielo-g2finsoftdynamite-idea/ for further details.

Five out of the six reviewers who work for this site on a regular bases have held accounts with Casino.net for several year and report no issues.

However, this report from CasinoMeister - http://www.casinomeister.com/forums/casinomeister-warnings/23929-casino-net-ignoring-player-issues-casinomeister-warning.html - shows Casino.net to be unresponsive to 3rd party mediation in the event of any disputes. This is a very serious issue as it shows that if you have any form of disagreement with Casino.net we cannot help you in any way shape or form.

Fortunately disputes seem to be infrequent, but nevertheless this is an extremely damaging policy on the transparency front.

Payout Speed and Banking 3/10

Using Neteller our reviewers report withdrawal normally paid 4 business days.

Banking options available - Credit and Debit cards, Skrill (Moneybookers), Neteller, ClickandBuy, Click2Pay, UKash, PaySafeCard, EcoCard and POLi GB

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.


Customer Service 7/10

Our reviewers report positive experiences with Casino.net customer services.

Email Testing Record

  • June 2013 - 16 hours 32 minutes
  • January 2013 - 1st email - 1 hours 41 minutes

Slots RTP 0/10

Casino.net do not publish the house edge (RTP) information for any of their slots games.

Software and Game selection 0/10

Casino.net use Boss Media software for their download casino. Check out our Boss Media Software Review.

Game selections are as follows;

Download

Table Games – 24

Slots – 54

Video Poker – 12

Jackpots - 14

Bonuses

  • Slots

    1/10
  • Blackjack

    4/10
  • Roulette

    2/10
  • Baccarat

    3/10
  • Video Poker

    3/10
  • Table Poker

    2/10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

250% up to £70 with 50 free spins on Hitman.

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

  • Slots - 100xbonus
  • Blackjack - 100xbonus
  • Roulette - 100xbonus
  • Baccarat - 100xbonus
  • Video Poker - 100xbonus
  • Table Poker - 100xbonus

Adjustments to ratings;



Game Weightings (already account for in Wagering Requirements)



Notes




Comp Point Program 7/10

The Casino.net comp point program awards a different number of comp points for wagers on different games alongside different VIP levels, making it too involved to detail the accrual rates here. What we can say is that at entry level (Blue VIP status) all blackjack games, video poker, craps and French roulette accrue points at a substantially slower rate that the Playtech standard system, all other games accrue points at an equal or substantially greater rate.

Licencing and Contact information 6/10

Casino.net are licensed by the Malta Lotteries and Gaming Authority (LGA - http://www.lga.org.mt/lga/home.aspx ). We consider the LGA to be one of the better gambling licensing authorities on the market at the moment – see our LGA Information Page.

The following countries are restricted from participation with Casino.net -

Contact Information;

Email : support@casino.net
manager@casino.net
Phone :Austria 0800 005 082
Denmark 8088 9560
France 0 805 101 148
Germany 0800 0005 147
Poland 00800 121 2753
Russia 8 108 002 223 4011
Spain 8003 00820
Sweden 02 00 89 68 33
Switzerland 0800 001 726
UK 0808 2386 068
International +350 200 022 24
Address :Dot Net Gaming Ltd
Suite 21, Charles Court
St. Luke's Road
Pieta
PTA1027
Malta

Submit a Complaint

Related Complaint

 

Closing Comments

Casino.net have been added to our Blacklist - do not play with them.

If Casino.net were to be willing to engage in 3rd party dispute mediation, we would be able to say more positive things, but as it is we would recommend finding somewhere more player friendly to play.

Latest News and Promotions

Associated Casinos

Slots at Casino.net