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Casino Royal Club is Not Recommended, click here to find a recommended casino

Casino Royal Club Review

Not Recommended:

Casino Royal Club holds Not Recommended status due to player issues or unfriendly terms and conditions.

Rating

1.7
Accepts players from United States
Responds to complaints
Submit a Complaint

Overview

Review last updated – June 2017
Casino Royal Club are a Rival casino with a history of non-responsiveness to player complaints and not paying affiliates.

Trustworthiness - 1/10

Due to their Not Recommended status we did not feel comfortable asking a review to play with Casino Royal Club.

A large proportion of the casinos that use Rival software are owned and operated by the Bonne Chance group, the same group that owns and operates Rival software. The centralized support and payment processing services that Bonne Chance provide for all of their casino had developed a substantially negative reputation due to excessive player payment problems and a lack of transparency when it comes to player disputes. Rival have even gone so far as to threaten CasinoMeister with legal action over a thread on the site's message boards, a threat that they later withdrew.

Rival are secretive about the ownership of the various casinos that use their software, but for the time being we can find no indication that Casino Royal Club are operated by Bonne Chance.

The Rival connection aside, Casino Royal Club have developed a worrying reputation in their own rights. On numerous occasions Casino Royal Club have failed to respond to player complaints at Ask Gamblers.

Casino Royal Club have also been stated not to have paid affiliates as asserted by one of the owners of Latest Casino Bonuses.

Casino Royal Club are also on CasinoMeister's No-Can-Do list.

Casino Royal Club are associated with several other Rival casinos, one Playtech casino and the CyberNeedle group all via the EveningStar Holdings company. All of these properties have extensive player and affiliate issues.

For references see Evening Star Holding Group Player and Affiliate Issues

You can see the latest updates to Casino Royal Club's terms and conditions here.

Payout Speed - 0/10

Due to their Not Recommended status we have not tested the withdrawal times at Casino Royal Club. The Casino Royal Club website does not provide any information on withdrawal times and as they accept US customers we will assume this to be 2+ weeks.

Minimum Withdrawal - None listed.

Max Withdrawal - $4000/month

Banking Options Available - Credit/Debit card, Neteller, Skrill (Moneybookers), Click2Pay, EcoCard,

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Customer Service - 0/10

Email Testing Record

  • December 2016 - No Response
  • November 2014 - No Response
  • December 2013 - No Response
  • September 2013 - No Response

Bonuses - 1/10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to $1000

Sticky - Can never be withdrawn. At the time of your first withdrawal the bonus will be removed from your account

Wagering Requirements;

  • Slots - ?xbonus

Adjustments to ratings;

Game Weightings (already account for in Wagering Requirements)



Notes



Software - 3/10

Casino Royal Club use Rival software for their download casino. Check out our Rival Software Review.

Game selections are as follows;

Download

Instant

Table Games – 12

Table Games – 8

Slots – 95

Slots – 100

Video Poker – 7

Video Poker – 7

Jackpot - 4

Jackpot - 4

Slot House Edge - 10/10

Casino Royal Club do publish the Return to Player (RTP)/house edge figures for all of their slots games.

Comp Points - 0/10

Casino Royal Club do not appear to offer any form of comp point program.

Licencing - 0/10

Casino Royal Club do not provide any information on their gambling license on their website.

The following countries are restricted from participation with Casino Royal Club; Netherlands, India, Pakistan, Cyprus, Israel, Canada, Estonia, Hong Kong, Romania

Contact Details;

Email :vip@casinoroyalclub.com
support@casinoroyalclub.com
faxback@casinoroyalclub.com
manager@casinoroyalclub.com
finance@casinoroyalclub.com
Phone : US Toll free : 1-800-360-1856
UK Toll free - +44-800-0988211
Fax : 1-800-401-5631

Affiliate Program - Royal Club Affiliates.

Closing Thoughts

Casino Royal Club aren't responsive to player complaints which make them a risky proposition no matter how careful you are.

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