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CasinoLand Review

Recommended:

CasinoLand is Recommended and as such is one of the top rated operators on ThePOGG.com.

Rating

7.2
Does not accept players from United States
Responds to complaints
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Overview

Review last updated – October 2016.

CasinoLand are a property with a positive reputation with players. They hold dual licenses: MGA and Curacao eGaming.  CasinoLand are on the same platform – operated by MT SecureTrade Ltd. – as: Rizk Casino, GUTS and BetSpin Casinos – all venues that already hold our Deposit Guarantee seal – and they share a platform with Mobil6000.  They offer a range of games by: Play ‘n Go, NYX Gaming, Net Entertainment and Microgaming.  Their site design is built upon a colour palette of blues and white and their logo is made up of two playing card corners tilted to look like mountains – the casino land of their name.  They have no outstanding complaints at any of the major gambling portals.

Trustworthiness - 8/10

CasinoLand have a positive reputation with players and we could find no unresolved reports at any of the major dispute mediation services. Since they do not hold a UKGC license we have been unable to have a reviewer sign-up with this operator.

Terms and Conditions Monitoring (-1) - we are unable to monitor the Terms and Conditions section of the CasinoLand site for your convenience and security due to the nature of the website design.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Payout Speed - 10/10

Since CasinoLand do not hold a UKGC license we cannot send a reviewer to test their site but Live Support assures us that withdrawals to ewallets take less than 24 hours typically.

Maximum withdrawal - €5,000 per day Monday to Friday only.

Minimum withdrawal - €10.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Trustly, EU Teller and Paysafecard.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Customer Service - 10/10

Email Testing Record

  • November 2016 - 2hours 19 minutes
  • February 2016 - 7 minutes.

Bonuses - 2/10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus:

100% up to €200.

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements:

  • Slots - 40xbonus
  • Classic Slots - 53 x bonus

Adjustments to ratings:

  • Maximum Bet Restriction (-1) - You are not allowed to wager more than €5 on any single round of play while you have a bonus.
  • Game Restrictions (-1) - slots only bonus - classic slots contribute only 75% of wagering.
  • Payment Method Restriction (-1) - players depositing by Neteller or Skrill cannot claim the Welcome Bonus but they can claim bonuses beyond this point.
  • Extra Bonus (+1) - 2nd deposit - 50% up to €200; 3rd deposit - 25% up to €200; 4th deposit - 25% up to €200.


Game Weightings (already account for in Wagering Requirements)

  • Slots - 100%
  • All games under the "classic slots" tab - 75%

Notes

Players from the following countries are not permitted to receive the first deposit bonus and or any deposit bonuses unless otherwise stated: Bulgaria, Croatia, Czech Republic, Greece, Hungary, India, Indonesia, Latvia, Pakistan, Poland, Portugal, Romania, Russia, Slovakia and Thailand.

Software - 4/10

CasinoLand use Net Entertainment software for their instant play casino. They also add in a selection of slots games from Microgaming, Play N Go and NYX Gaming.

Game selections are as follows:

Instant

Table Games – 9

Slots – 189

Video Poker – 6

Jackpots - 15

Live - 4

Slot House Edge - 5/10

CasinoLand give the RTPs for around half of their games.

Comp Points - 1/10

CasinoLand do offer a comp point program that rewards players with free spins. Unfortunately details of how much play it takes to qualify for a specific free spin reward are not included and as such we cannot approximate the value of this program to the player.

Licencing - 10/10

Casino Land hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. CasinoLand currently use ThePOGG.com and IBAS. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - Casino Land are licensed by Cyberluck, the Curacao eGaming Master License holder. In our experience this Master License holder has been completely non-responsive to player complaints when contacted by either this site or players. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with CasinoLand - Afghanistan, Belgium, Bulgaria, Denmark, Estonia, Ethiopia, France, Germany, Hong Kong, India, Italy, Iran, Iraq, Israel, Jordan, Kuwait, Nigeria, Pakistan, Philippines, Portugal, Singapore, South Africa, Spain, Syria, Turkey, USA and its territories, Yemen.

Contact Details:

Email : support@casinoland.com
Address : MT SecureTrade Ltd.
GB Buildings Penthouse Level 4
Watar Street
Ta'Xbiex XBX
1301
Malta
Live Support : On casino website 09.30 - 19.00 M-F.
Affiliate Program - Affiliate Land.

Closing Thoughts

CasinoLand are proving to be a high quality operator with excellent Customer Support operatives working in their Live Chat department and also via email. Be advised that bonuses cannot be claimed by players from: Bulgaria, Croatia, Czech Republic, Greece, Hungary, India, Indonesia, Latvia, Pakistan, Poland, Portugal, Romania, Russia, Slovakia and Thailand. Players signing up to deposit via Neteller or Skrill should be advised that they will be unable to claim the Welcome Bonus if they deposit using either of these methods but beyond this they can claim bonuses.

Associated Casinos

Related Complaints

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