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This casino is blacklisted!

This operator has been Blacklisted by ThePOGG.com due to highly problematic business activities. We consider all Blacklisted operators to be extremely high risk to players and strongly encourage players never to consider handing money to a Blacklisted operator.

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– Fast response to email support request.

– Long delays on payment of withdrawals.

– Not subject to the strongest regulations.

– Low value registration incentives.


Cherry Gold Casino Review

Review last updated - April 2019

OVERVIEW | 2.88/10


Cherry Gold Casino are part of the Aff Alliance group. This group have been involved in various questionable practices including constructing terms specifically intended to ensure that players with issues controlling their gambling have restrictions they've asked for to help control their gambling lifted as quickly as possible.

TRUSTWORTHINESS | 0/10


Cherry Gold Casino are part of the AffAlliance group. This group is made up of a collection of Rival and RealTime Gaming operators all of which are included on our Blacklist due to the negative practices this group have engaged in.

In one case we've managed against this group the operator cited terms requiring them to raise gambling restrictions placed by players as quickly as possible. Gambling restrictions are put in place by players who feel they are struggling to control their own engagement with gambling, the protection being that limits cannot be removed instantly. In direct opposition to this obvious and logical standard this group have put in place terms that require them to ensure that vulnerable players are allowed to remove any restrictions as soon as possible. We can only view this as specifically looking to exploit and capitalise on addiction.

Another case saw this group add a No Deposit Bonus to a player's account after receiving explicit instructions from the player not to give them this type of bonus. When the player than played with this believing it to be cashback and won a significant figure (mid 5 figures), the operator chose to enforce NDB terms to rescind the win despite the fact that the player could not possibly have been aware of the NDB terms due to their instructions not to add this type of bonus.

For references see Rev Share Partners Group Player Issues

BONUSES | 2 / 10


Cherry Gold Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 2+ weeks | 0 / 10


Due to their Not Recommended status we have not tested the withdrawal time at the any of the casinos in the Revenue Share group. The Cherry Gold website states that withdrawals are processed within 72 hours not including the time your bank takes to process your withdrawal. We believe this to be a realistic time frame of up to 2 weeks.

Minimum Withdrawal - $100.

Maximum Withdrawal - $5000/week.

$50 fee for all withdrawals.

Banking options available - Credit/Debit cards

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 6 / 10


Cherry Gold casino use RealTime Gaming software for both their download and instant casino. Check out our RealTime Gaming Software Review.

Download

Instant

Table Games – 18

Table Games – 17

Slots – 97

Slots – 29

Video Poker – 18

Video Poker – 28

Jackpots - 10

Jackpots - 0

Customer Service | 10 / 10


Email Testing Record

  • December 2016 - 27 minutes
  • June 2015 - 12 minutes
  • November 2014 - 44 minutes
  • June 2014 - No Response
  • December 2013 - 16 minutes
  • August 2013 - 3 hours 4 minutes

Licensing | 6 / 10


CherryGold hold the following gambling licenses :

  • Kahnawake Gaming Commission - The KGC is a lesser used license certificate, but this regulator has been cooperative in the management of player complaints and we are aware of a significant number of instances where players have received favourable outcomes via this licensor. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - CherryGold casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Cherry Gold casino – Albania, Belarus, Bosnia, Bulgaria, Czech Republic, Estonia, Finland, Georgia, Herzegovina, Indonesia, Kazakhstan, Kyrgyztan, Latvia, Lithuania, Mongolia, Montenegro, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Tadzbikistan, Tajikistan, Thailand, Turkmenistan, Ukraine, Uzbekistan, Yugoslavia

Contact Information;

Email : [email protected]
[email protected]
Phone :1-855-851-4653
Affiliate Program - VIP Affiliates.

Restricted Countries


Players from United States NOT accepted.

Cherry Gold does not accept players from the following countries: Albania, Belarus, Bosnia and Herzegovina, Bulgaria, Czech Republic, Estonia, Finland, Georgia, Indonesia, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Mongolia, Montenegro, Poland, Romania, Russian Federation, Serbia, Slovakia, Slovenia, Tajikistan, Thailand, Turkmenistan, Ukraine, Uzbekistan.

Contact


Slots RTP


Cherry Gold casino do not publish the RTP/house edge figures for any of their slots games.

Comp Points


The Cherry Gold comp point program offers 1 comp point for every $10 wagered on any game and every 100 comp points can be redeemed for $1. This is in line with the Playtech standard comp point program and above average for the industry.

Closing Thoughts


Where a group are engaging strategies specifically intended to get players with known gambling control issues back playing as quickly as possible they're making a direct statement that profits are higher on their priority list than their players' well-being. We strongly advise players to choose an alternative group to play with.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

COMPLAINTS

Cherry Gold
Resolved

Cherry Gold - Only quarter of money withdrawal

Read Complaint
Cherry Gold
Found for the Casino

Cherry Gold - Request withdraw that was made be return to me

Read Complaint
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