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Cherry is Recommended and as such is one of the top rated operators on ThePOGG.com.
Review last updated – March 2017
Cherry casino – previously part of the Betsson group – are now back in the hands of its original owners the Cherry group.
Trustworthiness - 8/10
Only one of the reviewers who work regularly for this site holds an account with Cherry casino. They report positive experiences with Cherry casino.
Other than that Cherry and their sister casino EuroSlots have no outstanding complaints at any of the major dispute mediators and a positive reputation amongst the gambling community.
Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.
Payout Speed - 5/10
Using Neteller all of our reviewers report withdrawal normally paid within 48 business hours. The Cherry Casino site list withdrawals as taking up to 72 business hours.
Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Click2Pay, SpeedCard, EcoCard and UKash
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.
Customer Service - 10/10
All our reviewers report positive experiences with the Betsson group customer services.
Email Testing Record
- December 2016 - 3 minutes
- June 2015 - 7 minutes
- November 2014 - 5 minutes
- June 2014 - 2 minutes
- December 2013 - 2 hours 25 minutes
- June 2013 - No Response
- January 2013
- 1st email - No Response
- 2nd email - No Response
- 3rd email - No Response
Bonuses - 8/10
To find out how our bonus ratings are calculated see Bonus Rating System.
20 free spins No Deposit + 80 Big Spins when you deposit â‚¬100.
Cashable - Can be withdrawn once the wagering requirement is complete.
- Slots - 40xbonus
Adjustments to ratings;
- Maximum bet restriction (-1) - You are not allowed to wager more than â‚¬5 per round of â‚¬0.50 per bet line while playing with a bonus.
- Bonuses on subsequent deposits (+2) - 2nd deposit 50 Big Spins for a deposit of â‚¬50 or more, 3rd deposit 50 Big Spins for a deposit of â‚¬50 or more
- Game Restrictions (-1) - You can only complete the wagering requirement on the game you receive the free spins on
Game Weightings (already account for in Wagering Requirements)
- 100% Slots (All types)
- 50% Texas Hold'em, Oasis Poker
- 30% Video Poker machines (All types)
- 20% Black Jack (All types), Pontoon, Roulette (All types), Baccarat (All types), Punto Banco
- 10% Live blackjack
- 100% All other games
Players from Sweden, Finland, Norwary and Germany can claim an alternative bonus.
Software - 10/10
Cherry Casino use Net Entertainment software for their instant play casino. Check out our Net Entertainment Software Review for more information.
Game selections are as follows;
Table Games â€“ 18
Slots â€“ 74
Video Poker â€“ 4
Jackpots - 3
Slot House Edge - 10/10
Cherry Casino publish house edge information (RTP) for all their slots games.
Comp Points - 0/10
Cherry Casino do not currently offer a comp point program.
Licencing - 8/10
Cherry casino hold the following gambling licenses :
- Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.
The following countries are restricted from participation with Cherry Casino - Argentina, Australia, Brazil, Bulgaria, Canada, China, France, Guadeloupe, Guyane (French Guiana), Hong Kong, Hungary, Israel, Japan, Martinique, RÃ©union, Slovenia, Ukraine, United Kingdom and USA
Given the Betsson groups failure to engage with dispute mediation there's a good chance that any casino moving out of that group is going to improve. That Cherry casino have moved to the Cherry group isn't just an improvement it's revolution in reputation!
Cherry – casino is being too slow
Posted by gidnie
July 31, 2014100% 6 952 days
Cherry – do not pay and ignores my email
Posted by nevescloud
July 11, 2013100% 4 1347 days
Cherry – No email back in 13 days, even after 3 attempts
Posted by Andreia Santos
June 30, 2013100% 5 1348 days