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Club Vegas 999 is listed as Needs Work status, click here to find a recommended casino

Club Vegas 999 Review

Needs Work:

Club Vegas 999 holds Needs Work due to low level player issues or unfriendly terms that could be improved.

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Rating

3.9
Accepts players from United States
Responds to complaints
Submit a Complaint

Overview

Review last updated – October 2016

Club¬†Vegas 999¬†Casino are an Asian facing brand operated by Creative Entertainment Ltd. ¬†They are sister casino to HTV 999 Casino, Costa Vegas 999 Casino(live games out of Costa Rica) and Club Vegas 999 Casino.¬†All venues operate on a Curacao eGaming license¬†and they use¬†Endorphina and Aristocrat Gaming¬†software for their instant games. Club¬†Vegas 999’s¬†web design features a colour palette of: red, white and black and the homepage background is white with black polka dots. ¬†The casino logo features the 4 card suites above the casino name.¬† They do not have any complaints outstanding at any of the major gambling portals.

 

Trustworthiness - 5/10

Club Vegas 999 Casino have a positive reputation but we do not have any reviewers signed up there as they do not hold a UKGC license. There do not appear to be any outstanding complaints at any of the major gambling portals.

Despite not holding a UKGC license, therefore being unable to legally host UK players, Club Vegas 999 Casino Support assured us that UK players were welcome here.

(-2) Dormancy - Club Vegas 999 lose points as a result of their dormancy clause which allows them to claim 10% of a player's account balance on a monthly basis after six months of inactivity.

Club Vegas 999 also have a maximum win clause of $50,000 per day.

If this group maintain this positive reputation their Trustworthiness rating will increase by 1 point every 6 months to a maximum of 6.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Payout Speed - 5/10

Since they do not hold a UKGC license we cannot send a reviewer to sign-up at this venue but the site lists withdrawals as taking between 3 and 5 days.

Minimum Withdrawal - None listed.

Maximum Withdrawal - $10000/week; $20000/month.

Banking options available - Credit/Debit cards, Moneybookers (Skrill), Neteller, Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Customer Service - 10/10

Email Testing Record

  • November 2016 - 6 minutes
  • November 2015 - 26 minutes;
  • November 2014 - 12 minutes.

Bonuses - 1/10

100% up to $300
Max Bonus 300
Min Deposit 20
Max Bet NA
Type Sticky
Wagering 30x(d+b)

Software - 1/10

Club Vegas 999 Casino use Endorphina and Aristocrat Gaming software.

Game selections are as follows:

Instant

Table Games ‚Äď 0

Slots ‚Äď 33

Video Poker ‚Äď 0

Live ‚Äď 3

Slot House Edge - 0/10

Club Vegas 999 Casino do not publish the RTP (house edge) figures for any of their slots games.

Comp Points - 0/10

Club Vegas 999 Casino do not offer a comp point program.

Licencing - 2/10

ClubVegas999 hold the following gambling licenses :

  • Curacao eGaming - ClubVegas999 casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Club Vegas 999 casino ‚Äď United States and its territories and the United Kingdom.

Contact Information:

Email : CS@ClubVegas999.com
CasinoManager@ClubVegas999.com
AgentProgram@ClubVegas999.com
AffiliateProgram@ClubVegas999.com
Address : Creative Entertainment Co. NV
E-Commerce Park Vredeberg Z/W
Willemstad
Curacao

Closing Thoughts

Club Vegas 999 Casino have a positive reputation in the on-line gambling community but there are still some issues that players should be aware of - primarily their Dormancy and Maximum Win clauses as outlined in the body of this review. Terms and Conditions are not individually tailored to the separate sister sites but rather one set covers both. Be aware that as a UK resident you cannot legally play at this venue since they do not hold a UKGC license - they will still allow UK sign-ups though.

Associated Casinos

 *Terms and Conditions apply, see operator's website