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Review last updated –Â October 2016
Dunder CasinoÂ are one of the latest casinos to run on the newly founded GUTS white label platform: iGamingCloud. They are owned by Casumo, another well thought of group.Â This groupÂ are dual licensed – firstly in Malta by the MGA and secondly in the United Kingdom by the UKGC. They are label mates with Cashmio Casino and Tom’s Casino. Dunder Casino’s website features a colour palette of: black, white, sky blue and golden yellow. The homepage background is a fantsy island lagoon with elements such as ferris wheels and sky-scrapers. Â Â This operator offers a wide range of games by the following software providers: Nextgen Gaming, Play ‘n Go, BetSoft, Net Entertainment and NYX Gaming.Â There are currently no outstanding complaints relating to this operator at any of the gambling portals.
Trustworthiness - 7/10
Dunder Casino utilise ThePOGG.com as their UKGC Accredited Alternative Dispute Resolution service providers.
Dunder Casino run on the iGamingCloud platform.
Dunder Casino have a positive reputation with players and we could find no unresolved reports at any of the major dispute mediation services.
As long as Dunder maintain their currently positive reputation their Trustworthiness stat will increase by one point every six months to a maximum of 8.
Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.
Payout Speed - 10/10
Using Neteller all of our reviewers report withdrawal normally paid within 24 hours.
Maximum withdrawal - Cred/Deb, Trustly, Skrill, Neteller and EcoPayz: â‚¬5000; Paysafecard: â‚¬200; EUTeller: â‚¬1000.
Minimum withdrawal - â‚¬20.
Withdrawals cost â‚¬2.50 each.
Banking options available - Visa/Mastercard, Euteller, Trustly, Skrill, Neteller, EcoPayz, Paysafecard, iDeal, Poli, Instadebit and iDebit
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.
Customer Service - 10/10
Email Testing Record
- July 2016 - 1 hour 21 minutes
Bonuses - 9/10
To find out how our bonus ratings are calculated see Bonus Rating System.
300% up to â‚¬150 + 200 Free Spins.
Cashable - Can be withdrawn once the wagering requirement is complete.
- Slots - xbonus
Adjustments to ratings:
- Maximum Bet Restriction (-1) - You are not allowed to wager more than â‚¬5 on any single round of play while you have a bonus.
- Game Restrictions (-1) - You cannot play Video Poker with a bonus.
- Bonuses on subsequent deposits (+1) - 2nd deposit 50% up to â‚¬150, 3rd deposit 25% up to â‚¬400.
Game Weightings (already account for in Wagering Requirements)
- Slots and other games 100%
- All games under the "classic slots" tab 75%
- All tables games and video pokers 0%
Players from the following countries are not permitted to receive the first deposit bonus and or any deposit bonuses unless otherwise stated: Poland, Bulgaria, Greece, France, Hungary, Romania, Croatia, Ukraine, India, Pakistan, Indonesia, Russia, Czech Republic, Slovakia, Latvia, and Spain.
Software - 8/10
Dunder Casino use Net Entertainment software for their instant play casino. They also add in a selection of slots games from BetSoft, IGT, Microgaming, Play N Go, Quickspin, NYX Gaming Sheriff and NextGen.
Game selections are as follows:
Table Games â€“ 0
Slots â€“ 649
Video Poker â€“ 7
Jackpots - 23
Live - 31
Slot House Edge - 8/10
Dunder Casino give the RTPs for most but not all of their games.
Comp Points - 0/10
Dunder Casino do not appear to offer a comp points system for players.
Licencing - 10/10
Dunder Casino hold the following gambling licenses:
- United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Dunder currently use ThePOGG.com and IBAS. You can find further information regarding this regulator's complaint policies here.
- Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.
The following countries are restricted from participation with Dunder Casino: Afghanistan, American Samoa, Belgium, Bulgaria, Denmark, Estonia, Ethiopia, France, Germany, Guam, Hong Kong, India, Iran, Iraq, Ireland, Israel, Italy, Jordan, Kuwait, Marshall Islands, Nigeria, Northern Mariana Islands, Pakistan, Philippines, Puerto Rico, Singapore, South Africa, Spain, Syria, Turkey, United States and its Territories, Yemen.
Affiliate Program - Dunder Affiliates.
Dunder Casino have no complaints outstanding at any of the major gambling portals. They do charge for all withdrawals at a rate of â‚¬2.50 per transaction. Customers should be aware that there are different withdrawal limits for different withdrawal methods - details can be found in the body of this review. Any wins of â‚¬100,000 or greater will be paid out in monthly installments - Progressive Jackpots are excluded from this Term.