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Dunder Review

Recommended:

Dunder is Recommended and as such is one of the top rated operators on ThePOGG.com.

Rating

8.6
Does not accept players from United States
Responds to complaints
Submit a Complaint

Overview

Review last updated – May 2017

Dunder Casino are one of the latest casinos to run on the newly founded GUTS white label platform: iGamingCloud. They are owned by Casumo, another well thought of group.  This group are dual licensed – firstly in Malta by the MGA and secondly in the United Kingdom by the UKGC. They are label mates with Cashmio Casino and Tom’s Casino. Dunder Casino’s website features a colour palette of: black, white, sky blue and golden yellow. The homepage background is a fantsy island lagoon with elements such as ferris wheels and sky-scrapers.    This operator offers a wide range of games by the following software providers: Nextgen Gaming, Play ‘n Go, BetSoft, Net Entertainment and NYX Gaming.  There are currently no outstanding complaints relating to this operator at any of the gambling portals.

Trustworthiness - 8/10

Dunder Casino utilise ThePOGG.com as their UKGC Accredited Alternative Dispute Resolution service providers.

Dunder Casino run on the iGamingCloud platform.

Dunder Casino have a positive reputation with players and we could find no unresolved reports at any of the major dispute mediation services.

As long as Dunder maintain their currently positive reputation their Trustworthiness stat will increase by one point every six months to a maximum of 8.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Payout Speed - 10/10

Using Neteller all of our reviewers report withdrawal normally paid within 24 hours.

Maximum withdrawal - Cred/Deb, Trustly, Skrill, Neteller and EcoPayz: €5000; Paysafecard: €200; EUTeller: €1000.

Minimum withdrawal - €20.

Withdrawals cost €2.50 each.

Banking options available - Visa/Mastercard, Euteller, Trustly, Skrill, Neteller, EcoPayz, Paysafecard, iDeal, Poli, Instadebit and iDebit

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Customer Service - 10/10

Email Testing Record

  • July 2016 - 1 hour 21 minutes

Bonuses - 10/10

200% up to £50
Max Bonus 50
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 25x(d+b)
200 free spins on Starburst
# of Spins 200
Spin Value 0.10
Max Bet 5
Max Win NA
Wagering 25xw
Country/Regional Restrictions: Only for UK players
BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
£32.73
Bonus Value
low roller
top 10
mid roller
top 10
high roller
high
superhigh roller
n/a

Software - 8/10

Dunder Casino use Net Entertainment software for their instant play casino. They also add in a selection of slots games from BetSoft, IGT, Microgaming, Play N Go, Quickspin, NYX Gaming Sheriff and NextGen.

Game selections are as follows:

Instant

Table Games – 0

Slots – 649

Video Poker – 7

Jackpots - 23

Live - 31

Slot House Edge - 8/10

Dunder Casino give the RTPs for most but not all of their games.

Comp Points - 0/10

Dunder Casino do not appear to offer a comp points system for players.

Licencing - 10/10

Dunder Casino hold the following gambling licenses:

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Dunder currently use ThePOGG.com and IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Dunder Casino: Afghanistan, American Samoa, Belgium, Bulgaria, Denmark, Estonia, Ethiopia, France, Germany, Guam, Hong Kong, India, Iran, Iraq, Ireland, Israel, Italy, Jordan, Kuwait, Marshall Islands, Nigeria, Northern Mariana Islands, Pakistan, Philippines, Puerto Rico, Singapore, South Africa, Spain, Syria, Turkey, United States and its Territories, Yemen.

Contact Details:

Email : help@dunder.com

Affiliate Program - Dunder Affiliates.

Closing Thoughts

Dunder Casino have no complaints outstanding at any of the major gambling portals. They do charge for all withdrawals at a rate of €2.50 per transaction. Customers should be aware that there are different withdrawal limits for different withdrawal methods - details can be found in the body of this review. Any wins of €100,000 or greater will be paid out in monthly installments - Progressive Jackpots are excluded from this Term.

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