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InstaCasino Review

Recommended:

InstaCasino is Recommended and as such is one of the top rated operators on ThePOGG.com.

Rating

7.3
Does not accept players from United States
Responds to complaints
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Overview

Review last updated – October 2016.

InstaCasino are a property with a positive reputation with players. They hold dual licenses: MGA and  Curacao eGaming,.  InstaCasino are sister casino to: Rizk Casino, GUTS and BetSpin Casinos – all venues that already hold our Deposit Guarantee seal.  They offer a range of games by: Play ‘n Go, NYX Gaming, Evolution, BetSoft, Net Entertainment and Microgaming.  Their site design is built upon a colour palette of red, grey, black and white and it is fairly plain.  They have no outstanding complaints at any of the major gambling portals.

Trustworthiness - 8/10

InstaCasino have a positive reputation with players and we could find no unresolved reports at any of the major dispute mediation services.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Payout Speed - 10/10

Since InstaCasino do not hold a UKGC license we cannot send a reviewer to test their site so we have used the withdrawal speed indicated on the sites of their sister casinos: 24 hours.

Maximum withdrawal - None given

Minimum withdrawal - None given.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Trustly, Paysafecard.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Customer Service - 10/10

Email Testing Record

  • December 2016 - 19 hours 30 minutes
  • February 2016 - 7 minutes.

Bonuses - 2/10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus:

100% up to €100 + 10 Free Spins on Starburst.

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements:

  • Slots - 50xbonus
  • Classic Slots - 67 x bonus

Adjustments to ratings:

  • Maximum Bet Restriction (-1) - You are not allowed to wager more than €7.50 on any single round of play while you have a bonus.
  • Game Restrictions (-1) - slots only bonus - classic slots contribute only 75% of wagering.
  • Payment Method Restriction (-1) - players depositing by Neteller or Skrill cannot claim bonuses.
  • Extra Bonus (+1) - 2nd deposit - 50% up to €200 + 20 Free Spins on Starburst; 3rd deposit - 50% up to €200 + 20 Free Spins on Starburst.


Game Weightings (already account for in Wagering Requirements)

  • Slots - 100%
  • All games under the "classic slots" tab - 75%

Notes

Players from the following countries are not permitted to receive the first deposit bonus and or any deposit bonuses unless otherwise stated: Bulgaria, Croatia, Czech Republic, Greece, Hungary, India, Indonesia, Latvia, Netherlands, Pakistan, Poland, Portugal, Romania, Russia,Thailand, Ukraine.

Software - 8/10

InstaCasino use Net Entertainment software for their instant play casino. They also add in a selection of slots games from Microgaming, Play N Go, NYX Gaming, BetSoft and Evolution.

Game selections are as follows:

Instant

Table Games – 37

Slots – 508

Video Poker – 28

Jackpots - 17

Live - 15

Slot House Edge - 5/10

InstaCasino give the RTP figures for around half of their games.

Comp Points - 0/10

InstaCasino do not appear to offer a comp points system for players.

Licencing - 8/10

Insta Casino hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - Insta Casino are licensed by Cyberluck, the Curacao eGaming Master License holder. In our experience this Master License holder has been completely non-responsive to player complaints when contacted by either this site or players. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with InstaCasino - Afghanistan, Belgium Bulgaria, Denmark, Estonia, Ethiopia, France, Germany, Hong Kong, India, Italy, Iran, Iraq, Israel, Jordan, Kuwait, Nigeria, Pakistan, Philippines, Portugal, Singapore, South Africa, Spain, Syria, Turkey, United Kingdom, USA and its territories, Yemen.

Contact Details:

Email : support@instacasino.com
Address : MT SecureTrade Ltd.
GB Buildings Penthouse Level 4
Watar Street
Ta'Xbiex XBX
1301
Malta

Affiliate Program - Honest Partners.

Closing Thoughts

InstaCasino are proving to be a high quality operator with excellent Support operatives working in their Live Chat department and also via email. Be advised that bonuses cannot be claimed by players from: Bulgaria, Croatia, Czech Republic, Greece, Hungary, India, Israel, Latvia, Pakistan, Poland, Portugal, Romania, Russia, Slovakia, Ukraine and Thailand. Players signing up to deposit via Neteller or Skrill should be advised that they will be unable to claim bonuses if they deposit using either of these methods. Since no maximum or minimum withdrawal amounts are listed on site if such details are important to you contact support for up to date information before depositing.

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