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Jackpot Capital Review

Recommended:

Jackpot Capital is Recommended and as such is one of the top rated operators on ThePOGG.com.

Rating

4.6
Does not accept players from United States
Responds to complaints
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Overview

Review last updated – November 2016

One of a very rare breed – that being an online casino that accepts US customers and is reputable, accountable and customer orientated – Jackpot Capital are a market leader in their sector.

Trustworthiness - 8/10

3 of the reviewers that work for this site on a regular bases have held accounts with Jackpot Capital for several years. None report any issues.

Jackpot Capital have a good reputation within the industry. They do accept US customers.

Due to the changes details in this post - http://thepogg.com/forum/showthread.php?1616-Jackpot-Capital&p=3205&viewfull=1#post3205 - we believe that the Jackpot Capital group is related to the Deck Media group.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to Jackpot Capital casino's terms and conditions here.

Payout Speed - 0/10

As Jackpot Capital accept US players the payout speed is 2+weeks.

Minimum Withdrawal - None listed

Maximum Withdrawal - $10000k/week

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Click2Pay, MyPaylinQ, PaySafeCard, EcoCard and UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Customer Service - 10/10

Our reviewers report positive experiences with Jackpot Capital customer services.

Email Testing Record

  • December 2016 - 22 hours 45 minutes
  • June 2015 - 2 Hours 32 minutes
  • November 2014 - 6 hours 33 minutes
  • June 2014 - No Response
  • December 2013 - 31 minutes
  • June 2013 - 32 minutes
  • January 2013 - 1st email - 8 minutes

Bonuses - 1/10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to $100.

Sticky - Can never be withdrawn. At the time of your first withdrawal the bonus will be removed from your account.

Wagering Requirements;

  • Slots - 60xbonus
  • Table Poker - 60xbonus

Adjustments to ratings;

  • Bonuses on subsequent deposits (+1) - 2nd deposit 75% up to $200 and 3rd deposit 50% up to $300
  • Game Restrictions (-1) - You can only play the following games while you have a bonus in your account; Jackpot Capital; Bonus Bingo, European Slot Poker, Scratch Cards, and all Slots

Game Weightings (already account for in Wagering Requirements)



Notes



Software - 6/10

Jackpot Capital casino use RealTime Gaming software for both their download and instant casino. Functionally RTG are one of the better download softwares, however amongst casinos that use RTG it’s very tough to find a reputable casino outside the Bovada/Bodog and Jackpot Capital groups. Check out our RealTime Gaming Software Review.

Download

Instant

Table Games – 18

Table Games – 17

Slots – 97

Slots – 29

Video Poker – 18

Video Poker – 28

Jackpots - 10

Jackpots - 0

Slot House Edge - 0/10

No RTG casino that we are aware of publishes their slots house edge (RTP) information.

Comp Points - 7/10

The Jackpot Capital comp point program offers 1 comp point for every $10 wagered on any game and every 100 comp points can be redeemed for $1. This is in line with the Playtech standard comp point program and above average for the industry.

Licencing - 0/10

Jackpot Capital do not appear to hold any gambling license.

The following countries are restricted from participation with Jackpot Capital Casino - United Kingdom

Contact Details;

Email : info@jackpotcapitalsupport.eu
Phone :Toll free: 1 800 571 7009
Regular number: 1 678 349 0095
Fax :Fax number: 1 678 349 0096
Skype ID : support_jackpotcapital
Affiliate Program - Jackpot Capital Affiliates.

Closing Thoughts

Jackpot Capital - amongst RealTime Gaming casinos - in one of the few reputable venues available. Accepting US customers can be seen as a good or a bad thing depending on where you live, but it unquestionably opens Jackpot Capital to the risk of problems with the US government.

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