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JetBull is Not Recommended, click here to find a recommended casino

Jetbull Review

Not Recommended:

JetBull holds Not Recommended status due to player issues or unfriendly terms and conditions.

Rating

7.4
Does not accept players from United States
Responds to complaints
Submit a Complaint

Overview

Review last updated – July 2017

Another of the OddsMatrix casino venues, JetBull offer the standard full package of Net Entertainment games along side a wide selection of slots games from other providers.

Trustworthiness - 3/10

Jetbull Casino run on the EveryMatrix platform. EveryMatrix manage complaints for their clients and have been unwilling to discuss complaints with this service.

You can see the latest updates to JetBull casino's terms and conditions here.

Payout Speed - 10/10

Using Neteller all of our reviewers report withdrawal normally paid within 24 hours.

Maximum withdrawal - €5000/day

Minimum withdrawal - None listed

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, UKash, PaySafeCard, EcoCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Customer Service - 10/10

Email Testing Record

  • November 2016 - 6 minutes
  • June 2015 - 3 hours 13 minutes
  • November 2014 - 29 minutes
  • June 2014 - 9 hours 6 minutes
  • October 2013 - 1 hour 28 minutes

Bonuses - 5/10

150% up to €150
Max Bonus 150
Min Deposit 10
Max Bet 10
Type Cashable
Wagering 40x(d+b)
50 free spins on Starburst
# of Spins 50
Spin Value 0.10
Max Bet 10
Max Win NA
Wagering 40xw
Country/Regional Restrictions: Bulgaria, Canada, Croatia, Greece
BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
€6.23
Bonus Value
low roller
mid
mid roller
mid
high roller
high
superhigh roller
n/a

Software - 10/10

JetBull casino use Net Entertainment software for their instant play casino. They also add in a selection of slots games from BetSoft, IGT, Microgaming, Play N Go, Sheriff and NextGen Gaming.

Game selections are as follows;

Instant

Table Games – 17

Slots – 491

Video Poker – 6

Jackpots - 8

Slot House Edge - 10/10

JetBull casino publish the house edge figures for all of their slots games.

Comp Points - 3/10

JetBull casino do offer a comp point program. Every game has it's own accrual rate so you need to check the JetBull website for specific details. In general games earn at the following rates;

  • Slots 1 comp point for every €5 wagered
  • Video Poker and Table games 1 comp point for every €20 wagered

Some games in these categories do earn at a lower rate so make sure you check the JetBull website!

This is twice as good as the standard Playtech comp point program for slots games and half as good for all other games.

Licencing - 10/10

Jetbull casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Jetbull currently use eCogra. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with JetBull casino - United States of America, France, Belgium, South Africa, Spain, Romania, Armenia and Belarus, Hungry, Portugal

Contact Details;

Email : support@jetbull.com
Affiliate Program - Jetbull Affiliates.

Closing Thoughts

Jetbull are effectively let down by their white label provider. While complaints levels against this group are relatively low, when complaints do come in that require EveryMatrix input we get a dead line with nothing coming back. As such we can't recommend any operator running on this platform.

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