Review last updated – January 2013
Originally founded in 1886 (the company, not the online casino :p), Ladbrokes is a household name across Europe operating over 2700 betting shops and employing over 16000 people. They have a strong focus on customer service and deliver a product that is absolutely up to the high standards that their customer base has come to expect.
All six of the reviewers who work regularly for this site have held accounts with Ladbrokes for many years. The few issues that have ever arisen have been dealt with in a very swift and friendly fashion. However Ladbrokes has been Rogued at Affiliate Guard Dog for changing the terms and conditions of their contract and retroactively applying them to all of their current clients.
Payout Speed and Banking 10/10
Using Neteller all of our reviewers report withdrawal normally paid in approximately 6 hours but at most 24 hours.
Banking options available - Credit/Debit cards, Neteller, Paypal, Moneybookers, UKash, ClickandBuy, Cheque and Bank Transfers
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.
Customer Service 10/10
All our reviewers report very positive experiences with Ladbrokes customer services.
Email Testing Record
- January 2013 - 1st email - 11 hours 30 minutes
Slots RTP 0/10
Ladbrokes do not publish the house edge (RTP) information for any of their slots games.
Software and Game selection 9/10
32 Red use Software software for both their download and instant play casinos. Check out our Microgaming Software Review.
Game selections are as follows;
Table Games – 85
Table Games – 34
Slots – 316
Slots – 190
Video Poker – 56
Video Poker – 23
Live - 3
Live - 3
Jackpots - 26
Jackpots - 16
To find out how our bonus ratings are calculated see Bonus Rating System.
100% up to £500.
Cashable - Can be withdrawn once the wagering requirement is complete.
- Slots - 30xbonus
- Blackjack - 300xbonus
- Roulette - 300xbonus
- Baccarat - 300xbonus
- Video Poker - 300xbonus
- Table Poker - 100xbonus
Adjustments to ratings;
- Deposit Method Restrictions (-1) - Neteller and Skrill (Moneybookers) deposits are subject to an additional wagering requirement (20xdeposit)
Game Weightings (already account for in Wagering Requirements)
Games are weighted individually so make sure you check the Ladbrokes website before you play.
Comp Point Program 0/10
Ladbrokes do not offer a comp point program.
Licencing and Contact information 10/10
Ladbrokes are licensed by the Gibraltar Regulatory Authority (GRA - http://www.gibraltar.gov.gi/remotegambling/ ). We consider the GRA to be amongst the best online gambling licensing authorities on the market at the moment – see our GRA Information Page.
The following countries are restricted from participation with Ladbrokes -
|Phone :||UK 0800 032 1133 (toll)|
|International +350 200 43003 (toll)|
|Address :||Ladbrokes Customer Service|
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In general Ladbrokes casino has a very good reputation and offers a excellent portfolio of bonuses. Greater transparency with their slots house edge information is the only area they could really improve.