MoneyGaming Review

Trustworthiness: 7/10

Payout Speed: 5/10

Customer Service: 10/10

Bonuses: 4/10

Software: 4/10

Slot House Edge: 5/10

Comp Points: 0/10

Licensing: 10/10

Overall: 6.3

Ratings explained

Overview

Review last updated – January 2013

A recent addition to the gaming market, MoneyGaming Casino offer some unique features including an online Backgammon facility.

Trustworthiness 7/10

Only one of our reviewers has played with Money Gaming Casino and there account has been open less than 6 months. They report good experiences with Money Gaming.

Whilst playing at MoneyGaming, our reviewer came across some bugs within their Pro Blackjack game. The reviewer took screen shots of these bugs and forwarded them on to me and I contacted MoneyGaming’s casino team. The response I received was that they were already aware of the bugs and were in the process of fixing them. That statement contains both good and bad. Firstly – that they are working to fix a bug is always going to be a positive. However, if they knew one of their games was not functioning correctly surely it should not have been available for players to access? After some discussion with the MoneyGaming casino team, we have received assurances that all bugs have now been fixed and that in future, if bugs are discovered in any of their games the affected games will be taken down while the bug is fixed.

It’s also worth acknowledging that one of the ‘bugs’ our reviewer found Money Gaming informed us was in fact intended as a feature. In some situations when you and the dealer both have blackjack, you will still receive full payment for the blackjack. It not exactly clear what situations generate this payment for tied blackjacks, however we have received assurance that the game rules will be updated to clarify this situation in the very near future. Even if they are not though, this is a beneficial rule for the player and one that not many casinos would offer.

Payout Speed and Banking 5/10

Using Neteller our reviewer report withdrawal normally paid within 3 days. The Money Gaming website lists ewallet payments as taking 3-5 business days.

Banking options available – Credit/Debit cards, bank transfers, Neteller or Skrill (Moneybookers)

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.


Customer Service 10/10

Our reviewer reports positive experiences with Money Gaming customer services.

Email Testing Record

  • January 2013 - 1st email - 23 minutes

Slots RTP 5/10

MoneyGaming Casino publish the house edge (RTP) ranges for all of their slots games. This isn't as good as actually figuers, but is better than no information.

Software and Game selection 4/10

Money Gaming Casino use WagerWorks software their slots games and their own software for table games. Check out our WagerWorks Software Review.

Game selections are as follows;

Instant

Table Games – 10

Slots – 51

Video Poker – 4

Jackpots - 4

Bonuses

  • Slots

    4/10
  • Blackjack

    3/10
  • Roulette

    6/10
  • Video Poker

    2/10
  • Table Poker

    2/10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to £150.

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

  • Slots - 50xbonus
  • Blackjack - 500xbonus
  • Roulette - 100xbonus
  • Video Poker - 500xbonus
  • Table Poker - 500xbonus

Adjustments to ratings;

  • Game Restrictions (-1) - You are not allowed to play multi-player games with a bonus.
  • Bonuses on subsequent deposits (+1) - Second deposit 50% up to £75 non-reedemable (winnings can be withdrawn but the bonus cannot)

Game Weightings (already account for in Wagering Requirements)

  • Pro Blackjack, Jacks or Better and Mini Blackjack Games 20%

Notes

Wager a further £3000 after the First deposit bonus to receive a further £75. Wagering requirement – 25x(deposit+bonus).


Comp Point Program 0/10

Money Gaming Casino do not currently offer a comp point program.

Licencing and Contact information 10/10

Money Gaming Casino are licensed by the Alderney Gambling Control Commission (AGCC - http://www.gamblingcontrol.org/ ). We consider the AGCC to be amongst the best online gambling licensing authorities on the market at the moment – see our GRA Information Page.

The following countries are restricted from participation with Money Gaming - Canada, Turkey, Israel, USA, France, Italy and Spain

Contact Information;

Email : customerservices@moneygaming.com
Phone :UK: Freephone 0800 652 5056
International: +44 20 7292 6293

Submit a Complaint

Closing Comments

MoneyGaming as a new operation have certainly hit a few stumbling blocks as continuing to offer games that you know have bugs is no small error in judgement, but they seem to have righted these issues and now show a positive attitude toward transparency and a lot of potential looking to the future.

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