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Moore Games have been added to our blacklist due to retroactively changing the terms of a bonus to justify the seizure of a player’s winnings. See http://thepogg.com/complaint/moore-games-changed-allowed-games-4-days-after-a-great-win-of-24k/ for further details.
Review last updated – February 2013
Moore Games license has now been marked as ‘Invalid’. We STRONGLY recommend withdrawing any funds you have and not playing with this group again for at least 6 months
Primarily a poker operation who sponsor Swedish poker pro Samir Mujagic, Moore Games also run a fair sized casino platform which they are looking to expand.
Moore Games have been added to our blacklist due to retroactively changing the terms of a bonus to justify the seizure of a player's winnings. See http://thepogg.com/complaint/moore-games-changed-allowed-games-4-days-after-a-great-win-of-24k/ for further details.
Only one of the reviewers who works for this site regularly holds an account with the Moore Games and they held this for less than a year. They report positive experiences with Moore Games casino.
Moore Games had some notable issues paying players late in 2012 apparently caused by a dispute between Moore Games and Playtech’s iPoker platform. These seem to have been resolved for the time being. For more information see http://www.casinomeister.com/news/august2012/online_casino_news1/IS-THIS-ANOTHER-ONLINE-POKER-SITE-ON-THE-WAY-OUT.php and http://www.casinomeister.com/news/august2012/online_casino_news5/MOORE-GAMES-RESUMES-PAYMENTS-Update.php.
Other than this Moore game has a good reputation within the industry with no notable complaints at any of the major dispute mediation portals. If Moore Games maintain this positive reputation their Trustworthiness rating will increase by one point every 6 months.
Payout Speed and Banking 6/10
Using Neteller our reviewer reports withdrawals normally paid in 4 days.
Banking options available - Credit/Debit cards, Bank Transfer, Neteller, Skrill (Moneybookers) and PaySafeCard
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.
Customer Service 10/10
Our reviewer reports positive experiences with Moore Games customer services.
Email Testing Record
- January 2013 - 1st email - 54 minutes
Slots RTP 0/10
Moore Casino do not publish the house edge (RTP) of any of their slots games.
Software and Game selection 5/10
Moore Games primarily use Tain software however they do offer a selection of Microgaming slots games. Check out our Tain Software Review.
Game selections are as follows;
Table Games – 23
Slots – 83
Video Poker – 6
To find out how our bonus ratings are calculated see Bonus Rating System.
100% up to €200.
Cashable - Can be withdrawn once the wagering requirement is complete.
- Slots - 80xbonus
Adjustments to ratings;
- Game Restrictions (-1) - You can only play the following games;Scratch Ticket Trio 1 , Scratch Ticket Trio 2 , Fruitorama , Single7even , Sportsmania , Pirate Hunt , Seven Wonders , Soccer Challenge , Shark Attack , Fruit Mix , The Mob , Pharaoh’s Secret , Full Throttle , Hunting Season , GourMonsters , Day and Night , Lowriders , Galactic Cash , Jolly Roger , Cafe de Paris , Golden Dragon , Cops And Robbers , Joker 8000 , Lucky Darts , Scratch N Spin , Win Spinner , Fruit Bingo , Big Kahuna , Bush Telegraph , Break Da Bank Again , HitMan , Tomb Raider 2 , Wheel of Wealth , Skull Duggery , Tomb Raider , What on Earth , Age of Discovery , Hellboy , Wasabi San , Witches Wealth , Thunderstruck II , Break Da Bank , Fantastic 7s , Rapid Reels , Ho Ho Ho , Ladies Nite , Reel Strike , Good To Go , Kathmandu , Munchkins , Secret Admirer , Spring Break , Thunderstruck , Beer Fest , Bingo Bonanza , Dragons Fortune , Mumbai Magic , Whack a Jackpot , Wild Champions , Cashapillar , Lucky Numbers , 5 Reel Drive , Carnaval , Reel Thunder , Cashapillar , Crazy 80s , Hot Shot , Totem Treasure , Centre Court , 300 Shields , Andre the Giant , Bangkok Nights , Bigfoot , Call of the Colosseum , Cherry Blossoms , Crocodopolis , Dolphin Reef , Dr Love , Dynasty , Fairies Forest , Irish Eyes , King Tiger , La Cucaracha , Mad Mad Monkey , Medusa , Ramesses Riches , Unicorn Legend , Venetian Rose
Game Weightings (already account for in Wagering Requirements)
Comp Point Program 0/10
Moore Games do not offer a comp point program.
Licencing and Contact information 3/10
Moore Games license appears to have been revoked.
Moore Games are licensed by the Curacao Egaming ( http://www.curacao-egaming.com/index-4.html). From a player’s perspective Curacao are wildly seen to be a weak regulatory authority. While they appear to enforce strict regulation on their casinos behind the scenes, their handling of player disputes leaves a lot to be desired. – see our Curacao Egaming Information Page.
The following countries are restricted from participation with Moore Games casino – USA
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A slow withdrawal time and weak regulator have supressed the overall rating of an otherwise reasonable venue.