Omni Review

Trustworthiness: 10/10

Payout Speed: 8/10

Customer Service: 10/10

Bonuses: 9/10

Software: 10/10

Slot House Edge: 0/10

Comp Points: 8/10

Licensing: 3/10

Overall: 7.8

Ratings explained

Overview

Omni Casino offer and improved sign-up bonus exclusively through ThePOGG – see Bonus section for details!

Review last updated – January 2013

One of the older casinos operating today, Omni Casino were set up in 1997 and have a very strong history of top level customer service and great game play. They’ve been accredited at Casinomeister since 1998.

Trustworthiness 10/10

All six of the reviewers who work regularly for this site have held accounts with Omni Casino for many years. All report very positive experiences. Omni Casino also have an exceptionally good reputation within the industry.

Payout Speed and Banking 8/10

Using Neteller all of our reviewers report withdrawal normally paid within 24 hours. The Omni Casino website states that withdrawals are paid within 72 hours however an Omni Casino rep has assured us that the average payout time is between 24 and 48 hours with 72 hours only being an issue in exceptional circumstances like bank holidays.

Banking options available - Credit/Debit cards, Neteller, Moneybookers, WebMoney, Click2Pay, MyCitadel, UKash, PaySafeCard, Entropay, Bank Wire, or FastBank Transfer

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.


Customer Service 10/10

All our reviewers report very positive experiences with Omni Casino customer services.

Email Testing Record

  • January 2013 - 1st email - 8 minutes

Slots RTP 0/10

Omni Casino do not publish the house edge (RTP) information for any of their slots games.

Software and Game selection 10/10

Omni Casino use Playtech software for both their download and instant play casinos. Check out our Playtech Software Review.

Game selections are as follows;

Instant

Table Games – 35

Table Games – 24

Slots – 103

Slots – 68

Video Poker – 15

Video Poker – 14

Jackpots - 51

Jackpots - 20

Bonuses

  • Slots

    9/10

ThePOGG.com Exclusive Bonus

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

700% up to £35.

Sticky - Can never be withdrawn. At the time of your first withdrawal the bonus will be removed from your account.

Wagering Requirements;

  • Slots - 22.9xbonus

Adjustments to ratings;

  • Exclusive Bonus (+2) - You can only receive this bonus by signing up through ThePOGG.com
  • Bonus on subsequent deposits (+1) - 133% up to £133 on your second deposit.
  • Game Restrictions (-1) - You can only play the following games; slot machines, kenos, and non-progressive scratch cards. Progressive slots games are restricted apart from the following exceptions; Marvel, MGM, Universal themed games", (Pink Panther, Punisher, Iron Man, Iron Man2, Hulk, Blade, Elektra, Fantastic 4, X-men, Daredevil, Kong)
  • Maximum Bet Restrictions (-1) - you are not allowed to wager more than $6 on any single round of play while you have a bonus

Game Weightings (already account for in Wagering Requirements)



Notes




Comp Point Program 8/10

Omni Casino appear to offer the standard Playtech comp point program with £10 wagered accruing 1 comp point and 100 comp points exchanging for £1. However they state on their site that the accrual rates may vary depending on the game you play and that exchange rates improve as you move up the VIP ladder.

Licencing and Contact information 3/10

Omni Casino are licensed by the Curacao Egaming ( http://www.curacao-egaming.com/index-4.html). From a player’s perspective Curacao are wildly seen to be a weak regulatory authority. While they appear to enforce strict regulation on their casinos behind the scenes, their handling of player disputes leaves a lot to be desired. – see our Curacao Egaming Information Page.

The following countries are restricted from participation with Omni Casino – Afghanistan, Antigua and Barbuda, Bulgaria, China, Cuba, Cyprus, Estonia, Hong Kong, Iran, Iraq, Israel, Kanahwake, Libya, Macau, Netherlands Antilles, Sudan, Syria, The Philippines, Turkey, USA and its Territories

Contact Information;

Email : playershelp@omnicasino.com
docs@omnicasino.com
feedback@omnicasino.com
vipclubmembers@omnicasino.com
support@omnicasino.com
Phone :North American Toll Free 1-888-402-2058
UK International Toll Free 0-808-120-3493
International + 632-756-7988
Fax :North American Toll Free Fax 1-866-844-9373
UK International Toll Free Fax 44-8081203494
International 632-756-7989

Submit a Complaint

Closing Comments

A reputable casino - and one that's accredited at CasinoMeister - Omni Casino offer a strange array of bonuses ranging from the weakest of the weak to some of the highest quality bonuses on the market. A strange and contradictory dynamic.

Latest News and Promotions

Slots at Omni