Paddy Power Review

Trustworthiness 0/10

Four of the reviewers who work regularly for this site have held accounts with Paddy Power Casino for a year or more. All report very positive experiences.

It should be noted in this review that while Paddy Power are a very large and well-funded group, they have a history of management policies that boarder on unprofessional. To be clearer, they have on several occasions offered bets that could be construed as ethically bankrupts – such as a bet on when Polar Bears will go extinct and another that is widely viewed as a bet on whether US President Barak Obama will be assassinated.

Alongside this, in quite a high profile case stemming from Shane Lowry’s 2009 victory at the Irish Open, Paddy Power refused to pay out on 3000:1 odds that they’d initially offered saying that they’d reached an agreement with the players involved. The nature of this agreement seems to have been very one sided with a lot of pressure supposedly having been exerted on said players. You can read more about this case at - http://blog.bookies.com/golf/933/paddy-power-wont-pay-out-3000-1-winner.html.

In the last two years there have been a couple of concerning incidents involving Paddy Power. The first relates to a tournament where they changed the terms of the promotion then retroactively applied the rules. It's one thing to change the terms and conditions from the point of change forward, but when you retroactively change the rules - due to your mistake - players who would not have played in the promotions if the new rules had been there from the start are left with no recourse. You can read more about this incident at - http://www.casinomeister.com/forums/casino-complaints-bonus-issues/36368-paddy-power-games-big-cheaters.html.

The second issue relates to an unresolved complaint at Ask Gamblers. We asked Paddy Power for a comment regarding this issue, but they informed us that they would not comment. Given the severity of the issue, it's concerning that Paddy Power would rather leave this complaint open than communicate about it. You can read the full report at http://www.askgamblers.com/casino-complaints/paddy-power-casino-turned-rogue-c862.

Payout Speed and Banking 10/10

Using Neteller all of our reviewers report withdrawal normally paid within 24 hours.

Banking options available - Credit and Debit cards, Paypal, Moneybookers (currently being rebranded to ‘Skrill’), Neteller, UKash, PaySafeCard, Bank Transfers and Cheques

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Customer Service 0/10

All our reviewers report very positive experiences with Paddy Power customer services.

Email Testing Record

• January 2013 - 1st email - 4 hours 47 minutes

Slots RTP 5/10

Paddy Power Casino publishes the house edge (RTP) information of all slots games in the ‘Games’ tab of their site, but don’t for either their instant or download casinos.

Software and Game selection 0/10

Paddy Power Casino use Playtech software for both their download and instant play casinos and WagerWorks software in the ‘Games’ section of their site. Check out our Playtech Software Review and WagerWorks Software Review.

Game selections are as follows;

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to £100.

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

• Slots - 64xbonus
• Blackjack - 1280xbonus
• Roulette - 1280xbonus
• Baccarat - 1280xbonus
• Video Poker - 1280xbonus
• Table Poker - 320xbonus

Adjustments to ratings;

• Bonuses on subsequent deposits (+1) - Second deposit 50% up to £50. Third deposit 50% up to £50.
• Free Play alternative (+1) - You start with a freeplay balance of £1000 and have one hour in which to play with it. Any money over and above the £1000 you have left at the end of the hour is transferred to your real money account up to a maximum of £100. To receive your bonus you first need to make a deposit of £20 or more and need to have placed a minimum of 20 bets during your hour of free play.

Game Weightings (already account for in Wagering Requirements)

• Slots (all varieties except those listed in alternative slots) 100%
• Wild Viking, Stravaganza, Sic Bo (all varieties), Pai Gow (all varieties), Red Dog, Let It Ride 20%
• Alternative Slots(Goblins Cave, Reels, Triple Profits, Tropic Reels & Ugga Bugga), Caribbean Stud Poker, Video Poker (all varieties), Roulette (all varieties), Leisure Games, Craps (all varieties), Casino War, Casino Hold'em (all varieties), Baccarat (all varieties), 21 Duel, Blackjack & Multi-hand Blackjack 5%
• All other blackjack games, All double options on slots & Video Poker (all varieties), All other games not listed 0%

Notes

Comp Point Program 8/10

Paddy Power Casino offer the standard Playtech comp point program, that being 1 comp point earned for every £10 wagered and 100 comp points = £1. Alongside this they improve the redemption rate as you move up the VIP ladder. This puts their comp point program above average for the industry.

Licencing and Contact information 10/10

Paddy Power Casino are licensed by the Alderney Gambling Control Commission (AGCC - http://www.gamblingcontrol.org/). We consider the AGCC to be amongst the best online gambling licensing authorities on the market at the moment – see our AGCC Information Page.

The following countries are allowed to play with Paddy Power - Ireland, United Kingdom, Afghanistan, Aland Islands, Albania, Algeria, Andorra, Angola, Anguilla, Antarctica, Antigua And Barbuda, Argentina, Armenia, Austria, Azerbaijan, Bangladesh, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, China (Hong Kong S.A.R.), Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, The Democratic Republic of the Congo, Cook Islands, Costa Rica, Cote D'Ivoire (Ivory Coast), Croatia (Hrvatska), Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Islas Malvinas), Faroe Islands, Fiji Islands, Finland, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey - Channel Islands, Guinea, Guinea-Bissau, Guyana, Haiti, Heard and McDonald Islands, Honduras, Hungary, Iceland, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey Islands, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Korea – North, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, Former Yugoslav Republic of Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, New Zealand, Nicaragua, Niger, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Palau, Panama, Papua new Guinea, Paraguay, Peru, Philippines, Pitcairn Island, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Rwanda, Saint Barthelemy, Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent And The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia And The South, Sandwich Islands, Spain, Sri Lanka, Sudan, Suriname, Svalbard And Jan Mayen Islands, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad And Tobago, Turks And Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Vatican City State (Holy See), Venezuela, Vietnam, Virgin Islands (British), Wallis And Futuna Islands, Western Sahara, Yemen, Zambia, Zimbabwe

Contact Details;