Pinnacle Review

Trustworthiness: 10/10

Payout Speed: 10/10

Customer Service: 10/10

Bonuses: 4/10

Software: 8/10

Slot House Edge: 10/10

Comp Points: 0/10

Licensing: 10/10

Overall: 8.7

Ratings explained

Overview

Review last updated – January 2013

In general as this is a casino review site, we don’t review too many sportsbook focused operations, however with a group offering as high quality a service and with a reputation as solid as Pinnacle’s, exceptions have to be made.

Trustworthiness 10/10

Two of the reviewers who work for this site regularly have held accounts with Pinnacle for several years. They report positive experiences. Alongside this Pinnacle have no complaints at any of the dispute mediation and player resources we check and hold an A+ rating at www.sportsbookreview.com.

Payout Speed and Banking 10/10

Using Neteller our reviewers reports withdrawals consistently paid in less than 24 hours.

Banking options available - Visa, MasterCard, Skrill (Moneybookers), Neteller, Entropay, UKash, Bank Transfers, and ClickandBuy

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.


Customer Service 10/10

Our reviewer reports positive experiences with Pinnacle Casino customer services.

Email Testing Record

  • January 2013 - 1st email - 7 minutes

Slots RTP 10/10

Pinnacle Casino publish the house edge (RTP) of all of their slots games. It should also be noted that while the selection of slots games is low, all games have a house edge of less than 3% which is well below the industry average.

Software and Game selection 8/10

Pinnacle use Gale Wind software for their instant play casino. Check out our Gale Wind Software Review.

Game selections are as follows;

Instant

Table Games – 11

Slots – 11

Video Poker – 6

Jackpot – 2

Bonuses

  • Slots

    4/10
  • Blackjack

    7/10
  • Roulette

    4/10
  • Baccarat

    6/10
  • Video Poker

    6/10
  • Table Poker

    4/10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

0.3% cashback on all wager.

Cashback on Wagering - The cashback will be calculated and added to your account at the end of every day (Pacific Time) and carries no wagering requirement.

Wagering Requirements;

  • Slots - 0xbonus
  • Blackjack - 0xbonus
  • Roulette - 0xbonus
  • Baccarat - 0xbonus
  • Video Poker - 0xbonus
  • Table Poker - 0xbonus

Adjustments to ratings;

  • No slots game above 4% house edge (+2 to slots rating)


Game Weightings (already account for in Wagering Requirements)



Notes




Comp Point Program 0/10

Pinnacle do not offer a comp point program.

Licencing and Contact information 10/10

Pinnacle are licensed by the Alderney Gambling Control Commission (AGCC) (AGCC - www.gamblingcontrol.org). We consider the AGCC to be amongst the best online gambling licensing authorities on the market at the moment – see our AGCC Information Page.

The following countries are restricted from participation with Pinnacle -

Contact Details ;

Email :csd@pinnaclesports.com
Address :Pinnacle Sports Head Office
Pater Euwensweg 31
Willemstad
Curaçao

Submit a Complaint

Closing Comments

Pinnacle's policy of offering players the best betting lines in their sportsbook and lowest house edge with their casino games has really paid off, taking them from a small brand to one of the market leaders respected even by their competition. Pinnacle offer some of the best value for money to be found at any online casino.

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