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This casino is not recommended!

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

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– Fast withdrawals.

– Operator subject to strong regulatory requirement.

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– Email support takes longer than average to respond.

– Low value registration incentives.

Prospect Hall Casino Review

Review last updated: July 2017.

OVERVIEW | 4.80/10

Prospect Hall Casino  are owned and operated by Betable Ltd who have been present in the online market since 2009. Formerly Prosepct Hall was branded as Betable before undergoing redesign - they are sister casino to Loot Winner and 8 Coin. Currently Prospect Hall are licensed by Aldernay and the UKGC.  They provide a range of games from Net Entertainment, IGT, Play 'N Go, NYX Gaming and Microgaming.  They also offer exclusive games such as Match & Money Turbo, Fishing Roulette and Bingo Lounge Classic. Their live games are by Evolution Gaming. Their web design is sleek and features a subtle colour palette of plums and deep blues incorporating sparkles and tiny people as part of the background.  They currently have no complaints logged at any of the major gambling portals.

TRUSTWORTHINESS | 2/10

Prospect Hall Casino have no outstanding issues at any of the major casino complaint portals.

(-1)Due to their web design it is impossible for us to monitor changes to the Terms and Conditions or Promotions at Prospect Hall Casino.

(-2)Prospect Hall have an annual win clause which specifies the maximum payout in a year cannot exceed £1,000,000. They offer progressive jackpots which can run to far more than this (they do not exclude them form this clause) and therefore since the software provider gives such prizes from a pooled fund and they do not come from the operator this is not acceptable.

Prospect Hall include a clause in their terms and conditions which states that they reserve the right to "specify a minimum withdrawal amount which will be displayed on the relevant section of our sites" but then no such amount can be found.

(-1)Players should be aware that Prospect Hall Casino include a clause in their Terms and Conditions which states that customers can only have one account with Betable - their parent company - but they do not give a list of their sister sites. Other Betable sites that you would be excluded from opening an account are: 8Coin, Lootwinner, Casino Cash, Bingo Lounge, Bee Cave and 3oak Casino.

For references see Betable Group Player Issues

BONUSES | 5 / 10

100% up to £100
Max Bonus 100
Min Deposit 20
Max Bet 8
Type Cashable
Wagering 30x(d+b)
Deposit Method Restrictions:
Neteller, Skrill
Country/Regional Restrictions:
Full Prospect Hall bonus review

Terms and Conditions

The Prospect Hall Welcome bonus currently consists of a bonus of 100% up to £100 plus 50 complimentary spins on Starburst.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 30x(deposit+bonus) for the deposit bonus and the complimentary spins have a wagering requirement of 40xwinnings.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is £8 on any single round of play.

There is no maximum win on either the deposit bonus or the complimentary spins.

The bonus is cashable.

Players depositing via Neteller or Skrill are not eligible to receive this bonus.

Game Weightings:

  • Slots 100%

  • Instant Win games, virtual sports games, High Low games, and select video slots including:

    Bloodsuckers, Wild Blood, Flowers, Jackhammer, Jackhammer 2, Dead or Alive, Devil's Delight, Arabian Rose, Pearls of India, Wishmaster, Wild Rockets, Subtopia, Cleopatra, Medusa II, Hot Gems, Kings of Chicago 20%

  • all three-reel slots including: All classic “three reel” slots including Ace of Spades, Lucky Diamonds, 5x Magic, Irish Gold, Wild Melon, Jackpot 6000 10%

  • Blackjack, Roulette, Video Poker 5%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to £100
T&CS APPLY
Try another casino
Value to Player for:
$6.40
Bonus Value
low roller
mid
mid roller
mid
high roller
mid
superhigh roller
high

Payout Speed: 24 hours | 10 / 10

Prospect Hall Casino state on their website that withdrawals to ewallets take 24 hours.

Maximum Withdrawal - none given.

Minimum Withdrawal - none given.

Banking options available - Credit/Debit cards, Neteller and Skrill (Moneybookers), Worldpay, Paypal and Bank Transfers.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 5 / 10

Prospect Hall Casino use Net Entertainment software and add in slots games from Microgaming, Play 'N Go, IGT and NYX for their instant play casinos. Check out our Net Entertainment Software Review.

Game selections are as follows:

Instant

Table Games – 46

Slots – 123

Video Poker – 6

Jackpot – 1

Live – 5

Customer Service | 0 / 10

Email Testing Record

  • December 2016 - No responce
  • October 2015 - 1 hour 32 minutes
  • June 2015 - 4 hours

Licensing | 10 / 10

ProspectHall hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. ProspectHall currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Alderney Gambling Control Commission - The AGCC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

The following countries are not allowed to register with Prosepct Hall Casino: US and its territories, Israel and Turkey.

Contact Details:

Email : [email protected]
Address : Betable Ltd
Aston House
Cornwall Avenue
London
N3 1LF
Affiliate Program - ActiveWins Affiliates.

Restricted Countries

Players from United States NOT accepted.

Prospect Hall does not accept players from the following countries: United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Slots RTP

Prospect Hall give the RTPs for all slots games barring those provided by NYX Gaming.

Comp Points

Prospect Hall do not appear to offer a comp points system currently.

Closing Thoughts

Prospect Hall Casino have maintained a good reputation since their inception and players report positive experiences playing with this operator. Special mention should go to their customer support which our reviewers have found to be timely and professional. Their website has many attractive features and it is easily navigated however it does contain some conflicting information regarding what their Welcome Bonus is - it is listed simultaneously as: 100% up to £100 + 50 complimentary spins on Starburst and; 100% up to £300 + 100 complimentary spins. For the purposes of this review we have used the most frequently mentioned of the two. Be aware that there is an annual cap on winnings at this provider of £1,000,000 and progressive jackpots are not excluded from this. The parent group Betable Ltd allows players to have only one account across its venues and though these are not clearly indicated on the Prospect Hall site - for your convenience these venues are: 8Coin, Lootwinner, Bingo Lounge, Casino Cash, 3oak Casino and Bee Cave. Unfortunately due to the nature of the web design used by this group we are unable to monitor the Terms and Conditions or Bonus Terms and Conditions on your behalf.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Prospect Hall
Prospect Hall rating
4.80 / 10

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Prospect Hall
Resolved

Prospect Hall - Stalling payout

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August 5, 2021 0 comments

Prospect Hall
Resolved

Prospect Hall - Withdrawal issues

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August 4, 2021 0 comments

Prospect Hall
Found for the player

Prospect Hall - No payment

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April 18, 2019 6 comments

Prospect Hall
Resolved

Prospect Hall - I am still waiting for them to pay me

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October 10, 2015 5 comments

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