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Reel Spin is Not Recommended, click here to find a recommended casino

Reel Spin Review

Not Recommended:

Reel Spin holds Not Recommended status due to player issues or unfriendly terms and conditions.

Rating

3.6
Accepts players from United States
Responds to complaints
Submit a Complaint

Overview

Review last updated – November 2016.

Reel Spin Casino is owned by Carmel Media Group and operates on RealTime Gaming software. Reel Spin Casino is licensed by the Kahnawake Gaming Commission. They provide a relatively small selection games by RealTime Gaming. Their site features a blue, gold and white colour scheme – and is very stripped back in design. They have no outstanding complaints at the major gambling portals.

Trustworthiness - 2/10

Reel Spin Casino does not hold a UKGC license and therefore we cannot send a reviewer to test their site.

Reel Spin's Terms and Conditions have a maximum withdrawal per week of $4,000 but they do not state that they make exceptions to this for Progressive Jackpots which are not paid out by the casino but by the software provider - there is therefore no good reason for this and we consider it predatory.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Payout Speed - 3/10

Since Reel Spin Casino do not hold a UKGC license we have been unable to test their withdrawal times but the site states that withdrawals take 7 days.

Banking Options Available: Credit/Debit cards, EcoPayz and Wire Transfer.

Maximum Withdrawal: $4,000 per week.

Minimum Withdrawal - $100 for credit/debit cards; $20 for EcoPayz; $300 for Wire Transfer; $350 for cheque.

Customer Service - 10/10

Email Testing Record

  • December 2016 - 7 hours 46 minutes
  • February 2016 - 28 hours and 40 minutes.

Bonuses - 1/10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus:

100% up to $888.

Cashable - bonus can be withdrawn once wagering is complete.

Wagering Requirements:

  • Slots - 60xbonus
  • Blackjack - 600xbonus
  • Baccarat - 400xbonus
  • Roulette - 150 xbonus
  • Video Poker - 300xbonus
  • Table Poker - 240 xbonus

Adjustments to ratings:

  • Contradictory Bonus Terms and Conditions (-1) - the information regarding the maximum cashout with a bonus is listed as two different things in two different places on the site: 5 x deposit; 10 x deposit - we recommend erring on the side of caution and going with the lower limit.
  • Maximum Win Clause (-1) - it looks like players using a bonus can only cash out 5 x their initial deposit in winnings associated with the bonus.

Game Weightings (already account for in Wagering Requirements)

  • Slots - 100%
  • Blackjack - 10%
  • Baccarat - 15%
  • Roulette - 40%/li>
  • Video Poker - 20%
  • Table Poker - 25%

Notes

  • Players from the following countries cannot claim a bonus: Belarus, Bulgaria, Poland, Romania, Russia, Serbia and Ukraine.


Software - 4/10

Reel Spin Casino use RealTime Gaming software for their instant games. Check out our RealTime Gaming Software Review.

Game selection is as follows:

Instant

Slots – 99

Table – 21

Jackpot – 9

Video Poker – 11

Slot House Edge - 0/10

Reel Spin Casino do not provide the RTPs for any of their slots games.

Comp Points - 0/10

Reel Spin Casino do not appear to provide a comp points system for players.

Licencing - 6/10

ReelSpinCasino hold the following gambling licenses :

  • Kahnawake Gaming Commission - The KGC is a lesser used license certificate, but this regulator has been cooperative in the management of player complaints and we are aware of a significant number of instances where players have received favourable outcomes via this licensor. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with ReelSpinCasino: Costa Rica, France, Israel, The Netherlands, Romania, United Kingdom.

Contact Details:

Email : online form.
Address : Carmel Media Group
BM 4869
London
WC1N 3XX
United Kingdom
Live Support : On casino website.
Telephone USA Toll Free : 1-866-808-2971.

Affiliate Program - AffCash.

Closing Thoughts

Reel Spin Casino are Not Recommended at ThePOGG as a result of their maximum withdrawal limit of $4,000 per week which does not exclude Progressive Jackpot wins despite the fact that the software provider and not the casino itself pays out in such instances. Players from Belarus, Bulgaria, Poland, Romania, Russia, Serbia and Ukraine cannot claim Welcome Bonuses at this venue. Minimum withdrawal limits vary according to withdrawal method used so be sure to check this. Few deposit methods are available at this operator and withdrawal times are lengthy at 7 days.

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