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Rizk Review

Deposit Guarantee:

Rizk holds our Deposit Guarantee seal. This means that if you are unfairly treated by this operator ThePOGG.com will refund your deposits. For full terms click here.

Rating

8.7
Does not accept players from United States
Responds to complaints
Submit a Complaint

Overview

Review last updated – May 2017.

Rizk Casino are covered by ThePOGG Deposit Guarantee. We’ll return your deposit if one of our assured casinos mistreats you. Read more.

Rizk Casino are a property with an exceptionally positive reputation with players. They hold triple licenses: MGA, Curacao eGaming and UKGC. Rizk are sister casino to GUTS and Betspin casinos.  They offer a range of games by: Play ‘n Go, NYX Gaming, Net Entertainment and Microgaming.  Their site design is built upon a colour palette of red, black and white and it is fairly plain and easy to navigate.  They have no outstanding complaints at any of the major gambling portals.

Trustworthiness - 11/10

Rizk have accepted ThePOGG Deposit Guarantee seal. This means that they have agreed in advance that they will discuss player complaints as long as they have written permission from the player and no funds will be confiscated from players without clear breach of terms. In return we guarantee your deposits with Rizk Casino. Read more about our guarantee here.

Rizk Casino utilise ThePOGG.com as their UKGC Accredited Alternative Dispute Resolution service providers.

Rizk Casino have a positive reputation with players and we could find no unresolved reports at any of the major dispute mediation services.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to Rizk casino's terms and conditions here.

Player Reviews

You can view approved Rizk player reviews here - https://thepogg.com/forum/viewtopic.php?f=27&t=2167.

Payout Speed - 10/10

It states on the Rizk Casino site that withdrawals to ewallets are instant.

Maximum withdrawal - £5, 000; using Paysafecard - £200.

Minimum withdrawal - £20.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Trustly, EUTeller

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Customer Service - 9/10

Email Testing Record

  • November 2016 - 2hours 19 minutes
  • January 2016 - 5 hours 28 minutes.

Bonuses - 10/10

200% up to £100
Max Bonus 100
Min Deposit 10
Max Bet 5
Type Cashable
Wagering 45xb
Deposit Method Restrictions: Neteller, Skrill (UK only)
BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
£19.24
Bonus Value
low roller
mid
mid roller
high
high roller
high
superhigh roller
n/a

Software - 6/10

Rizk Casino use Net Entertainment software for their instant play casino. They also add in a selection of slots games from Microgaming, Play N Go, NYX Gaming, BetSoft, Quickspin.

Game selections are as follows:

Instant

Table Games – 12

Slots – 256

Video Poker – 14

Jackpots - 19

Live - 5

Slot House Edge - 5/10

Rizk Casino appear to give the RTP figures for around 50% of their games.

Comp Points - 0/10

Rizk casino do not appear to offer a comp points system for players.

Licencing - 10/10

RizkCasino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Rizk currently use ThePOGG.com and IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - Rizk Casino are licensed by Cyberluck, the Curacao eGaming Master License holder. In our experience this Master License holder has been completely non-responsive to player complaints when contacted by either this site or players. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Rizk Casino - Afghanistan, Belgium Bulgaria, Denmark, Estonia, Ethipoia, France, Germany, Hong Kong, India, Italy, Iran, Iraq, Israel, Jordan, Kuwait, Nigeria, Pakistan, Philippines, Portugal, Singapore, South Africa, Spain, Syria, Turkey, USA and its territories, Yemen.

Contact Details:

Email : customercare@rizk.com
help@rizk.com
Affiliate Program - Gaming Innovation Group (GIG) Affiliates.

Closing Thoughts

Rizk Casino are proving to be a high quality operator with excellent Support operatives working in their Live Chat department and also via email. Be advised that bonuses cannot be claimed by players from: Bulgaria, Croatia, Czech Republic, Greece, Hungary, India, Israel, Latvia, Pakistan, Poland, Portugal, Romania, Russia, Slovakia, Ukraine and Thailand. This operator has agreed to the terms of ThePOGG Deposit Guarantee Seal and so your safety is assured.

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