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Due to Sky Vegas Casino’s continued use of Spielo G2 software – a software group that has been caught offering games that could not have occured accidentally and in violation of the technical standards many of their clients licenses (i.e. unfairly biased against the player), Sky Vegas Casino are on our Blacklist
Review last updated – January 2013
Part of the broadcasting giant BSkyB, Sky Vegas Casino was initially founded in 2003, when it only offered 3 games. You can rest assured that Sky Vegas has come a very long way since then, now offering a full casino package alongside associated TV channel.
4 out of our 6 reviewers have accounts with Sky Vegas Casino and have in over a year have had no issues.
There has been a recent issue with one of their slots games where Sky Vegas claim a malfunction was causing the game to pay out when it shouldn't have. This has led to various claims by players at CasinoMeister that Sky Vegas are threatening legal action against then and other claims that various social network messages have been deleted. We cannot verify of any of these claims however Sky Vegas’s refusal to comment on this issue certainly doesn’t help their credibility. None of these claim were made as official complaints, so while there does seem to be some weight to them, we cannot confirm whether they were anything more that internet moaning or whether any of the affected players did take this issue through the courts.
Other than this we are aware of no player issues with Sky Vegas. For more information on this issue see - http://www.casinomeister.com/forums/online-casinos/48633-sky-vegas-confiscates-big-wins-their-new-slot.html.
Payout Speed and Banking 10/10
Using Neteller all of our reviewers report withdrawal normally paid within 12 hours but at most 24 hours. In at least one case when a reviewer went on live support their payout was made instantly!
Banking options available - Credit/Debit cards, Bankwires, Neteller, Skrill (Moneybookers), and Paypal
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.
Customer Service 0/10
As mentioned above our reviewers have only positive reports when it comes to their communications with the Sky Vegas customer support team.
Email Testing Record
- January 2013 - 1st email - 1 hour 9 minutes
Slots RTP 10/10
Sky Vegas publish the house edge information (RTP) for all of their games.
Software and Game selection 0/10
Sky Vegas primarily use WagerWorks software platform for their instant play casino, although they do offer a range of non-WagerWorks slots games. Check out our WagerWorks Software Review.
Game selections are as follows;
Table Games – 35
Slots – 126
Video Poker – 3
Live - 3
Jackpots - 24
To find out how our bonus ratings are calculated see Bonus Rating System.
200% up to £1000.
Cashable - Can be withdrawn once the wagering requirement is complete.
- Slots - 25xbonus
- Blackjack - 250xbonus
- Roulette - 250xbonus
- Baccarat - 250xbonus
- Video Poker - 250xbonus
- Table Poker - 250xbonus
Adjustments to ratings;
- Deposit Method Restrictions (-1) - Deposits made using Skrill (Moneybookers) or Neteller are not valid for the purposes of the Sky Vegas sign-up bonus.
- Game Restriction (-1) - You cannot play any of the following games while you have a bonus; Celtic Spirit, Poker Keno, Texas Tea and Triple Chance Hi-Lo Mini Game.
Game Weightings (already account for in Wagering Requirements)
- Slots 100%
- Instant Win 50%
- Table Games 10%
Comp Point Program 4/10
Sky Vegas are currently running a Stakeback promotion that is equivalent to a compl point program. For every £1 wagered you earn 1 point and at the end of the month you will receive £1 bonus for every 200 points you have earned. Different games accrue points at different rates.
- Slots game £1 = 1 point
- Instant games £2 = 1 point
- Table games £10 = 1 point
On accural rate alone this program is 5 time better than the standard Playtech comp point program for slots and only half as good for table games. However as the points can only be redeemed once a month and are turned into a bonus with 25xbonus wagering requirement and the maximum you can earn is £250, this program is a little weaker than industry average.
Licencing and Contact information 10/10
Sky Vegas are licensed by the Alderney Gambling Control Commission (AGCC - http://www.gamblingcontrol.org/. ). We consider the AGCC to be amongst the best online gambling licensing authorities on the market at the moment – see our AGCC Information Page.
The following countries are restricted from participation with Sky Vegas -
|Phone :||08000 725 181 UK|
|08000 724 777 UK|
|1800 928 949 ROI|
|00 44 1423 533 104 International|
|Fax :||01133 895999|
|2 Wellington Place|
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Sky Vegas are backed by a huge company and use one of the best instant play software platforms on the market. With a huge catalogue of games and rumours of the addition of Net Entertainment games in the near future there really is a lot to like at Sky Vegas.