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Slotastic is Not Recommended, click here to find a recommended casino

Slotastic Review

Not Recommended:

Slotastic holds Not Recommended status due to player issues or unfriendly terms and conditions.

Rating

3.8
Does not accept players from United States
Responds to complaints
Submit a Complaint

Overview

Review last updated – June 2017

Slotastic casino are a RealTime Gaming operation that who appear to have some degree of association with Intertops and Golden Euro.

Trustworthiness - 3/10

Intertops are one of 3 operators, alongside Slotastic and Golden Euro, who have contacted us to try to get information related to the company 'Global Management Infrastructure Services Ltd' removed from this site. This company was historically (January 2017) listed within the Slotastic terms and conditions as the 'operator and owner' of the casino. When we declined to remove the association, stating that firstly this company were still listed within the Slotastic terms and conditions and secondly that even if this was to change Slotastic would simply be move to the 'Historically Associated' section, we were then contacted by members of the Intertops management team to again try to convince us to remove this information, despite Intertops having no stated association with either Slotastic or Global Management Infrastructure Services Ltd. Finally we were contacted by a Golden Euro affiliate manager to request that we take the entire page related to Global Management Infrastructure Services Ltd off our site all together. Again Slotastic have no open association with Intertops, Slotastic or Global Management Infrastructure Services Ltd. We received a recall request on this email within 5 minutes of receiving it strongly suggesting that someone had made the affiliate manager aware of the previously unsuccessful attempts by other operators to have this information removed.

We can see no honest reason for any of these operators to want factually accurate information specifically removed from our site. In our opinion it seems likely that Intertops, Slotastic and Golden Euro share some degree of management/ownership in common. As such all 3 operators will now be listed as associated with each other and Global Management Infrastructure Services Ltd.

Intertops have been involved in a player complaint issue at this site where they enforced bonus terms selectively, voiding a significant win based on a term violation but choosing to ignore the same term violation to allow them to retain lost deposits.

This type of selective term enforcement is entirely unacceptable and unfair and has resulted in Intertops and their associated properties being moved to Not Recommended status.

For references see Intertops Associated Properties Player Issues

You can see the latest updates to Slotastic Casino's terms and conditions here.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Payout Speed - 0/10

As Slotastic accept US players the payout speed is 2+weeks.

Minimum Withdrawal - None listed

Maximum Withdrawal - $10000k/week

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Click2Pay, Instadebit, PaySafeCard, EcoCard and UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Customer Service - 10/10

Our reviewers report positive experiences with Jackpot Capital customer services.

Email Testing Record

  • December 2016 - 22 hours 45 minutes
  • June 2015 - 2 Hours 32 minutes
  • November 2014 - 12 hours 55 minutes
  • June 2014 - 6 hours 8 minutes
  • December 2013 - 2 hours 12 minutes
  • August 2013 - 38 minutes

Bonuses - 6/10

150% up to $300
Max Bonus 300
Min Deposit 20
Max Bet 9.99
Type Cashable
Wagering 30x(d+b)
Country/Regional Restrictions: Greece, Poland, Russia, Sweden, Mauritius, United Kingdom, Bulgaria and Romania
BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
$10.67
Bonus Value
low roller
mid
mid roller
mid
high roller
high
superhigh roller
high

Software - 6/10

Slotastic casino use RealTime Gaming software for both their download and instant casino. Check out our RealTime Gaming Software Review.

Download

Instant

Table Games – 18

Table Games – 17

Slots – 97

Slots – 29

Video Poker – 18

Video Poker – 28

Jackpots - 10

Jackpots - 0

Slot House Edge - 0/10

No RTG casino that we are aware of publishes their slots house edge (RTP) information.

Comp Points - 7/10

The Slotastic comp point program offers 1 comp point for every $10 wagered on any game and every 100 comp points can be redeemed for $1. This is in line with the Playtech standard comp point program and above average for the industry.

Licencing - 0/10

Slotastic casino do not list any licensing authority.

The following countries are restricted from participation with Slotastic Casino - United Kingdom

Contact Details;

Email : support@slotastic.com
Phone :Toll free: 1 800 571 7009
Regular number:1 678 349 0095
Fax :1 678 349 0096
Skype :Slotastic_Support
Affiliate Program - Slotastic Affiliates.

Closing Thoughts

We cannot support the type of selective term enforcement that Intertops have engaged is, acknowledging breaches of terms only where it is financially beneficial. When this is combined with the links we've seen between Intertops and Slotastic it leaves us unwilling to recommend that players engage with this operator.

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