Slots and Games Review

Trustworthiness 3/10

Only one of the reviewers who works regularly for this site holds an account with Slots and Games and that was opened within the last year. They had negative experiences with Slots and Games enforcing rule that are not included within their terms and conditions. Slots and Games interpret their terms and conditions in a different way to the industry standard and as such it becomes impossible to clearly define how any specific rule will be enforced.

Payout Speed and Banking 4/10

Due to the problems discussed in the Bonuses section, our reviewer never got the opportunity to test Slots and Games withdrawal times. Their website lists Neteller withdrawals as taking a total of 3 business days.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Click2Pay, Bank Wire, EcoCard and ClickandBuy

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Customer Service 8/10

When confronted with the issues detailed in the ‘Bonus’ section of this review our reviewer contacted live support and eventually asked for the issue to be passed on to management. Support confirmed that the issue would be forwarded to management and that our reviewer would hear back. Slots and Games management never followed this up.

Email Testing Record

• January 2013 - 1st email - 21 hours 2 minutes

Slots RTP 0/10

Slots and Games do not publish the house edge (RTP) information for any of their slots games.

Software and Game selection 3/10

Slots and Games use NeoGames software for their instant play casino. Check out our NeoGames Software Review.

Game selections are as follows;

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to £200.

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

• Slots - 30xbonus
• Blackjack - 1500xbonus
• Roulette - 120xbonus
• Baccarat - 500xbonus
• Video Poker - 600xbonus
• Table Poker - 120xbonus

Adjustments to ratings;

• Wagering Requirements roll over on to subsequent deposits (-3) - If you lose all of your deposit and bonus the wagering requirement will be required to be completed on your next deposit.
• Vague Rule (-3) - Slots and Games terms read in the same way as any other casino, the above rule (rolling over wagering requirements) is not explicitly stated anywhere.

Game Weightings (already account for in Wagering Requirements)

• All versions of Roulette 0%
• All versions of Blackjack 0%
• Quick Play 0%
• Hi Lo Fever 0%
• All versions of Video Poker 10%
• All other games 100%

Notes

Comp Point Program 0/10

Slots and Games do not offer a comp point program.

Licencing and Contact information 6/10

Slots and Games are licensed by the Malta Lotteries and Gaming Authority (LGA - http://www.lga.org.mt/lga/home.aspx ). We consider the LGA to be one of the better gambling licensing authorities on the market at the moment – see our LGA Information Page.

The following countries are restricted from participation with Slots and Games -

Contact Information;