Sun Vegas Review

Trustworthiness: 9/10

Payout Speed: 5/10

Customer Service: 10/10

Bonuses: 8/10

Software: 9/10

Slot House Edge: 0/10

Comp Points: 3/10

Licensing: 6/10

Overall: 6.95

Ratings explained

Overview

Review last updated – January 2013

Sun Vegas are part of the Star Partners group, formed after the merger of the Golden Star Network group and the Vegas Partner Lounge in 2008.

Trustworthiness 9/10

Only one of the reviewers who works for this site regularly holds an account with the Star Partners group of casinos and they held this for less than a year. They report positive experiences with Crazy Vegas casino. Sun Vegas and the Star Partners group of casinos have no notable complaints at any of the major dispute mediation websites however they do have a warning at Affiliate Guard Dog and GaffG.com for retroactively changing terms and conditions – see http://www.affiliateguarddog.com/forums/star-partner-has-warning-status-t3604.html and http://gaffg.com/affiliate-programs/star-partner-review/ .

Payout Speed and Banking 5/10

Using Neteller our reviewer reports withdrawals normally paid in 4 business days.

Banking options available - Credit/Debit cards, Bank Transfer, Neteller, Skrill (Moneybookers), Click2Pay, UKash, EcoCard, PaySafeCard, Entropay, ClickAndBuy and Webmoney

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.


Customer Service 10/10

Our reviewer reports positive experiences with Crazy Vegas customer services.

Email Testing Record

  • January 2013 - 1st email - 51 minutes

Slots RTP 0/10

Sun Vegas Casino do not publish the house edge (RTP) of any of their slots games.

Software and Game selection 9/10

Crazy Vegas use Microgaming software for both their download and instant play casinos. Check out our Microgaming Software Review.

Game selections are as follows;

Download

Table Games – 76

Slots – 249

Video Poker – 58

Jackpots - 25

Bonuses

  • Slots

    8/10
  • Blackjack

    2/10
  • Roulette

    6/10
  • Baccarat

    3/10
  • Video Poker

    3/10
  • Table Poker

    6/10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

250% up to £50 with 50 free spins on Hitman.

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

  • Slots - 30xbonus
  • Blackjack - 1500xbonus
  • Roulette - 120xbonus
  • Baccarat - 600xbonus
  • Video Poker - 600xbonus
  • Table Poker - 120xbonus

Adjustments to ratings;

  • Under £100 (-1)
  • Subsequent deposit bonuses (+1) - Second deposit 25% up to £125 and third deposit 50% up to £150.

Game Weightings (already account for in Wagering Requirements)

  • Slots, Parlor Games 100%
  • Table Poker, all Roulettes, Casino War and Sicbo 25%
  • Video Poker, Craps, Baccarat 5%
  • All Blackjacks 2%

Notes

All winnings from the free spins will be added to your bonus balance and have a 30x bonus wagering requirement.


Comp Point Program 3/10

Sun Vegas casino do offer a comp point program. For every £10 wagered at Sun Vegas casino on slots games you will receive 1 Loyalty Lounge Point and every 1000 Loyalty Lounge Points can be converted to £5. Not all games earn points at the same rates;

  • 1 Loyalty Point for 10 Credits wagered on Slots and Parlor Games
  • 1 Loyalty Point for 20 Credits wagered on Table Poker, Casino War, Red Dog and SicBo
  • 1 Loyalty Point for 40 Credits wagered on all Roulette
  • 1 Loyalty Point for 200 Credits wagered on Video poker, Craps, Baccarat
  • 1 Loyalty Point for 500 Credits wagered on all Blackjack and all Aces

For slots games this is about half as good as the standard Playtech comp point program and for all other games this is substantially weaker. Points also expire after 3 months if not re-deemed.

Licencing and Contact information 6/10

Sun Vegas are licensed by the Malta Lotteries and Gaming Authority (LGA - http://www.lga.org.mt/lga/home.aspx ). We consider the LGA to be one of the better gam-bling licensing authorities on the market at the moment – see our LGA Information Page.

The following countries are restricted from participation with Sun Vegas casino – USA

Contact Information;

Email : sunvegas@vegaspartnerlounge.com
Phone :United Kingdom 0800-731-4295
Canada 1866-509-1828
Australia 1800-0710-76
Germany 0800-181-5917
Italy 800-783-313
Taiwan 0080-27-9905
Netherlands 0800 022 1327
Japan 00531 27 0009
Switzerland 0800-836-923

Submit a Complaint

Closing Comments

The Star Partners casino group has a solid reputation, but it's important to remember that you can only claim bonuses at one of the Star Partners venue unless you are specifically invited, so choose the property that offers you the sign-up bonus that's best for you.

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