Supro Review

Trustworthiness 7/10

Three of the reviewers who works for this site regularly hold accounts with 888 and all of these have been open for years. They report positive experiences.

888 have proven to be unwilling to engage with 3rd party dispute mediation on several occasions over the years. Alongside this they have been known to confiscate player funds citing only vague spirit of the bonus terms (see http://www.casinomeister.com/forums/casino-complaints-bonus-issues/35709-888-make-their-own-rules-refuse-cashout.html, http://www.casinomeister.com/forums/casino-complaints-bonus-issues/52281-888-locks-my-account-after-wagering-deposit-returned-1200-profit-gone-3.html and http://www.beatingbonuses.com/888warning.htm). Problems with this group do appear to be few and far between, but the fact that they are prepared to confiscate funds without defining exactly what the player did to breach their terms is highly concerning.

We have directly spoken with the affiliate team at 888 Holdings (UAffiliates) and have received personal assurances that they will be prepared to discuss any player complaints submitted through this site with our dispute resolution team. With this assurance and the assumption that any future fund confiscations will be justified clearly by their terms and conditions, assuming that no further issues arise with the 888 properties, their Trustworthiness score will increase by 1 point every 6 months to a maximum of 9.

Payout Speed and Banking 5/10

Using Neteller our reviewers reports withdrawals normally paid within 5 days.

Banking options available - Credit/Debit cards, Bank Transfer, Neteller, Skrill (Moneybookers), ClickAndBuy, EntroPay, Ewire, PayPal, UKash and PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Customer Service 0/10

Our reviewer reports positive experiences with 888 customer services.

We can find no form of email communication at Supro casino.

Slots RTP 0/10

Supro casino do not publish the house edge of their slots games.

Software and Game selection 5/10

Supro casino use proprietary software (their own software) that goes under the name Dragonfish (formerly Random Logic). All 888 associated casinos use this software. To find out more check out our Dragonfish Information Page.

Game selections are as follows;

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to £200.

Cashable/Post-Wager - Can be withdrawn once the wagering requirement is complete. See notes for further details.

Wagering Requirements;

• Slots - 50xbonus
• Video Poker - 50xbonus
• Table Poker - 50xbonus

Adjustments to ratings;

• Game Restrictions (-1) - You cannot play the following games while you have a bonus; Baccarat, Roulette, all versions of BlackJack, and Craps
• Subsequent Deposit Bonuses (+1) - Claim 100% up to £100 every Sunday for the next 10 weeks.

Game Weightings (already account for in Wagering Requirements)

Notes

Make a deposit of up to £200 and you’ll receive 25% up to £50 when you make the deposit and a further 75% up to £150 when you have wagered 20 times the pending bonus.

Comp Point Program 7/10

The Supro casino comp point program offer 1 comp point for every £10 wagered and converts 100 comp points to £1. This is the same as the standard Playtech comp point program and a bit better than industry average.

Licencing and Contact information 5/10

Supro casino are licensed by the Gibraltar Regulatory Authority (GRA - http://www.gibraltar.gov.gi/remotegambling/ ). The GRA used to be considered one of the top tier online gambling regulators, but due to their failure to enforce their own regulations regarding deceptive games, have been downgraded – see our GRA Information Page.

The following countries are restricted from participation with Supro casino - USA

Contact Information;