Unibet Review

Trustworthiness: 0/10

Payout Speed: 10/10

Customer Service: 0/10

Bonuses: 3/10

Software: 0/10

Slot House Edge: 6/10

Comp Points: 0/10

Licensing: 6/10

Overall: 3

Ratings explained

Overview

Due to Unibet Casino’s continued use of Spielo G2 software – a software group that has been caught offering games that could not have occured accidentally and inviolation of the technical standards many of their clients licenses (i.e. unfairly biased against the player), Unibet Casino are on our Blacklist

See http://thepogg.com/finsoftspielo-g2-rigged-games/ for further details.

Review last updated – January 2013

As online casino go, Unibet is a very large and well established organization. Having originally launched an online gaming website in 1999, Unibet have gone from strength to strength. They are now one of the biggest online casinos in Europe, have customers in 150 countries, cater to over 4.8 million customers and are publicly listed on the Nordic OMX.

Trustworthiness 0/10

5 out of 6 of the reviewers who work for the site on a regular bases have held accounts with Unibet for several years and all report that all transactions have been dealt with in a fast and professional manner. However Unibet has been blacklisted by Affiliate Guard Dog (http://www.affiliateguarddog.com/forums/unibet-affiliates-f132.html) for introducing rules that make them exceptionally unfriendly towards affiliates. When a program chooses to treat its business partners poorly, it becomes difficult to assert that they'll always treat their players fairly.

Payout Speed and Banking 10/10

Using Neteller all of our reviewers report withdrawal regularly being paid within an hour but at most taking 24 hours. There website states that withdrawals can take up to 48 hours.

Banking options available - Credit/Debit cards, Bank Transfer, Neteller, Moneybookers, UKash and PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.


Customer Service 0/10

All our reviewers report very positive experiences with Unibet customer services.

Email Testing Record

  • January 2013 - 1st email - 43 minutes

Slots RTP 6/10

Unibet list the house edge information (RTP) for all of their Net Entertainment slots which comprise a little less than 60% of their slots catalogue and the few IGT games in the Games section of their site. They do not publish this information for any other slots games.

Software and Game selection 0/10

Unibet use Net Entertainment software for their instant play casino. Net Entertainment are one of the better instant play casino softwares on the market at the moment and have been producing some of the most interesting and innovative slots games available in the last year. Check out our Net Entertainment Software Review.

Game selections are as follows;

Instant

Table Games – 17

Slots – 166

Video Poker – 5

Live – 3

Jackpots - 15

Bonuses

  • Slots

    3/10
  • Video Poker

    1/10
  • Table Poker

    2/10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to €100.

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

  • Slots - 50xbonus
  • Video Poker - 500xbonus
  • Table Poker - 500xbonus

Adjustments to ratings;

  • Game Restrictions (-1) - All Baccarats, all Roulettes, Multiplayer Blackjack and Craps

Game Weightings (already account for in Wagering Requirements)

  • All Video Poker and all table games (excluding Roulette and Baccarat) 10%
  • All other non-restricted games 100%

Notes


Comp Point Program 0/10

Unibet do not offer a comp point program.

Licencing and Contact information 6/10

Unibet are licensed by the Malta Lotteries and Gaming Authority (LGA - http://www.lga.org.mt/lga/home.aspx). We consider the LGA to be one of the better gambling licensing authorities on the market at the moment – see our LGA Information Page.

The following countries are restricted from participation with Betsafe -

Contact Details;

Phone :0800 013 1571 (UK Freephone)
00 44 207 949 0088 (International)
0800 331 6049 (UK Freefax)
00 356 21 33 35 77 (International)
Address : Unibet Customer Service
c/o Camilleri Preziosi
Valletta Buildings
South Street
Valletta
Malta

Submit a Complaint

Closing Comments

Unibet have been added to our Blacklist - do not play with them.

Unibet have a good reputation with players, but a poor one with their affiliate business partners. By and large we believe they are safe to play with and provide a quality service, but due to their treatment of affiliates we don't feel that it would be right to recommend joining this casino. We would emphasize however that you may not feel that affiliate/casino relations are relevant to players and if this is the case, should reevaluate this review.

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