VIP Review

Trustworthiness: 10/10

Payout Speed: 10/10

Customer Service: 10/10

Bonuses: 3/10

Software: 8/10

Slot House Edge: 10/10

Comp Points: 4/10

Licensing: 6/10

Overall: 8.4

Ratings explained

Overview

Review last updated – January 2013

Part of the InterCasino group, VIP Casino are a few years younger but are still one of the longest running online casino on the market. VIP Casino show the same trademark high quality customer service and experience within the industry of InterCasino.

Trustworthiness 10/10

All six of our reviewers have held accounts with the InterCasino Group for many years and all report only positive experiences with this group. On top of this, the InterCasino group hold a very positive reputation within the gambling community.

Payout Speed and Banking 10/10

Using Neteller all of our reviewers report withdrawal being paid within 24 hours and often in far less.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), UKash, Entropay, Click2Pay, PaySafeCard and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.


Customer Service 10/10

All our reviewers report very positive experiences with InterCasino Group customer services.

Email Testing Record

  • January 2013 - 1st email - 27 minutes

Slots RTP 10/10

VIP Casino do not currently publish the house edge (RTP) information for any of their slots games on their site, they have however given this information to us and you can find it in the Slots Review section of this site. Click on the software column to reorder the list by software group.

Software and Game selection 8/10

VIP Casino use Cryptologic software for their download casino. Check out our Cryptologic Software Review.

Game selections are as follows;

Download

Table Games – 28

Slots – 144

Video Poker – 18

Jackpots - 52

Bonuses

  • Slots

    3/10
  • Blackjack

    1/10
  • Roulette

    1/10
  • Video Poker

    5/10
  • Table Poker

    2/10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to $250.

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

  • Slots - 40xbonus
  • Blackjack - 800xbonus
  • Roulette - 400xbonus
  • Video Poker - 400xbonus
  • Table Poker - 200xbonus

Adjustments to ratings;

  • Maximum Bet Restrictions (-1) - You are not allowed to place a bet of 10% or more of the bonus amount you receive in a single round of play.
  • Game Restrictions (-1) - You are not allowed to play any of the following games while you have a bonus; Single Deck Blackjack, Double Deck Blackjack, Blackjack Perfect Pairs, Dragon Sword, Dino Delight, Casino War, Solitaire, Little Master, Craps, Baccarat, Slot Tournaments, Texas Hold'em.

Game Weightings (already account for in Wagering Requirements)

  • Slots, Lottery Games 100%
  • Table Games 40%
  • VIP Slots 25%
  • Roulette, Video Poker 10%
  • Blackjack, Sic Bo 5%
  • Over Poker 40%
  • Sudoku 20%

Notes




Comp Point Program 4/10

VIP Casino offer a unique comp point program where games award between 0 and 3 comp points for every $10 wagered and 100 comp points can be exchanged for $1. In comparison to the standard Playtech comp point program the VIP Casino program is better for all games that earn more than one comp point per $10 wagered, equal for the games that earn one comp point and worse for any game that earns less than one comp point for every $10 wagered. Above this the comp points have a 90 day expiry and cannot be cashed in until you have $5 worth of points.

Licencing and Contact information 6/10

VIP Casino are licensed by the Malta Lotteries and Gaming Authority (LGA - http://www.lga.org.mt/lga/home.aspx ). We consider the LGA to be one of the better gambling licensing authorities on the market at the moment – see our LGA Information Page.

The following countries are restricted from participation with VIP Casino - United States, US Virgin Islands or US Minor Outlying Areas, Turkey, People's Republic of China, Hong Kong, Macau, Vietnam, France and Italy

Email : support@vipcasino.com
accounts@ecashdirect.net
credit.request@vipcasino.com
webmaster@vipcasino.com
feedback@vipcasino.com
Phone :International 00356 2276 3359 free
UK 0800 587 4039 free

Submit a Complaint

Closing Comments

The InterCasino group have long been industry leaders and with good reason. When playing with VIP Casino you can be assured of quality customer service and security.

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