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Whitebet Review


Whitebet has closed.


Does not accept players from United States
Responds to complaints
Submit a Complaint


Review last updated – October 2016

Whitebet are covered by ThePOGG Deposit Guarantee. We’ll return your deposit if one of our assured casinos mistreats you. Read more.

Exclusive Bonus Available – see Bonus Section.

The sister casino to Redbet which was founded in 2002 by a group of Swedish professional sports bettors, Redbet was launched in 2004 and Whitebet was launched in 2011.

Trustworthiness - 11/10

Whitebet have accepted ThePOGG Deposit Guarantee seal. This means that they've agreed in advance that they will discuss player complaints as long as they have written permission from the player and no funds will be confiscated from players without clear breach of terms. In return we guarantee your deposits with Whitebet. Read more about our guarantee here. Redbet have received the ratings boost for this group.

While Whitebet do not currently use as their ADR service, they are in the process of switching to our service and as such we have granted a temporary extention to their Deposit Guarantee seal while that process is completed to allow them to become compliant with all of the seal terms.

Three of the six reviewers who work regularly for this site have held accounts with Whitebet for less than a year. They report only positive experiences. Alongside this Whitebet have a good reputation within the gambling community.

We monitor Whitebet's terms and conditions. You can find any changes at

Payout Speed - 10/10

Using Neteller all of our reviewers report withdrawal normally paid in under 12 hours but at most 24 hours.

Banking options available - Credit/Debit card, Moneybookers, Neteller, Bank Transfers and Webmoney

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Customer Service - 10/10

All our reviewers report positive experiences with Whitebet customer services.

Email Testing Record

  • November 2016 - 7 minutes
  • June 2015 - 13 minutes
  • November 2014 - 32 minutes
  • June 2014 - No Response
  • December 2013 - 1 hour 13 minutes
  • June 2013 - 26 minutes
  • January 2013 - 1st email - 7 minutes

Bonuses - 9/10

150% up to €100
Max Bonus 100
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 40xb
50 free spins on Starburst
# of Spins 50
Spin Value 0.10
Max Bet 5
Max Win NA
Wagering 35xw
Value to Player for:
Bonus Value
low roller
mid roller
high roller
superhigh roller

Software - 10/10

Whitebet Casino use Net Entertainment software for their instant play casinos. Check out our Net Entertainment Software Review.

Game selections are as follows;


Table Games – 17

Slots – 62

Video Poker – 6

Live – 3

Jackpots - 19

Slot House Edge - 10/10

Whitebet Casino publish the house edge (RTP) information for all of their slots games.

Comp Points - 0/10

Whitebet Casino do not offer a comp point program.

Licencing - 10/10

WhiteBet hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. WhiteBet currently use and eCogra. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.
  • Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Whitebet Casino - USA, France and French territories, Denmark, Spain, Turkey

Contact Information;

Email :
Phone :+46 (0)8 667 33 22
Fax :+46 (0)8 501 09388
Address : Whitebet Gaming Ltd
Apt 21, Suite 40
Charles Court
St. Luke’s Road
PTA 1027
Affiliate Program - Bonnier Gaming

Closing Thoughts

If given the choice between playing with Whitebet or Redbet, the answer should come easily - given the lack of responce we received from Whitebet's customer service, you should unquestionably choose Redbet. We will retest this - as we do for all casinos - in a few months and update the review accordingly.

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