Dunder – Non payment of winnings
Resolved - After submission of this complaint this player became non-responsive. As such we assume that the player managed to resolve this issue without our intervention.
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I have won ¬£2000 (which is not being disputed). They are not paying me as they have asked for photos of documentation. I have sent this through three times and constantly chased to no avail! The documentation that they have asked for is a photo of my bank card which I have provided. They claim that the images are unclear. I have explained that the bank card in question is really old and that some if the numbers have worn away. I feel that they are being deliberately obstructive and will not pay be my winnings.
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