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Hi steviecroc - welcome to ThePOGG.com!

I'm not really sure I'm following you here. If you're saying that you bet more than £5 on a single round of play at any point, on any game before the wagering requirement was complete then that's a violation of the below term and there's nothing I can do to help you;

<blockquote style="border: 2px solid #666;padding: 10px;background-color: #ccc">The maximum bet allowed when using a bonus (until wagering requirements are met) is is £5 per spin and £0.5 per bet line.</blockquote>

Let me know if that's not the case and I'll talk to Leo Vegas.

Thanks,

ThePOGG

I deposited 25 GBP and received 75 GBP in total. I played around 20 spins and I won a huge amount of £4,361 on a slot Jack and the Beanstalk. I was so shocked as I don't win those sort of amounts and tried to withdraw. When I was told I had played into a small amount of my bonus therefore I had to wager 35x. I read the new player terms and used the deposit money example as a guide as to the wagering. It only said on the example that I had to wager 35x before withdrawing and that certain games had differing contributing percentages. I had a few spins on roulette using outside bets and kept checking the wager meter to see where i was at. The wager meter filled up after around 30 spins and disappeared saying it had been completed but I was surprised as I thought only first £5 of stake contributed to my requirements. But as they control the meter it must be okay so I continued to play on over the next 10 hours wagering over £65,000 on thousands of spins before deciding I should withdraw my £5,362 balance. 
 
 I went through the verification process smoothly and thought nothing more until I got a cheeky email saying my money had been confiscated and removed my withdrawal due to me breaking the terms of the bonus. They state I should have only stakes maximum £5 per spin while fulfilling the wager meter but surely if they calculated the first £5 of my stake it would be same! No they used this and another term saying minimise risk on roulette. I placed bets on the outside of the board leaving a where I would lose a small amount or gain or break even why would anybody bet stupid amounts where they stood to lose everything? These terms have cost me dearly and a clearly being used as methods to dodge payments. I wagered over £65,000 in 12 hours and their terms say nothing about having to wager the requirement in a set time and does not say YOU CANNOT stake higher. It only says a maximum of £5 per spin so even so I should be able to take my money an re wager the £5 spin now rather than them leaving me with nothing. 
 
 [EDIT] username [EDIT]

Leo Vegas

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