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OceanBets – Loss of winnings

Ruling

Found for the Casino - The player has confirmed that they exceeded the maximum allowed bet with a bonus. As such there's nothing that we can do to help them.

Read our Ocean Bet Casino Review.

Player's Complaint

Hi I started playing Oceanbets casino. I put £100 and received £200 bonus. I started playing 6 euro bets and started to win. I managed to get it Upto £7000 euros and couldn’t believe my luck. So I carried on upping my bet cos I was winning so much and I got it to £47000 euros. And I asked to withdraw the amount possible. That was £5000 euros every 30 days. And they declined it saying I was betting irregular . And I couldn’t believe this. £47000 euros is a lot of money to have took off u for winning. Is there anything u can do . [EDIT]. Email is [EDIT]. Thanks and hope to hear from u soon

Read the casino review

1 Response

ThePOGG
Nov 15, 2016

Hi mtedd114 - welcome to ThePOGG.com!

Oceanbets, like the vast majority of casinos carry a maximum allowed bet term while playing with a bonus. It is as follows:

"Placing single bets equal to or greater than 30% from the value of the Bonus credited to the player account, prior to the wager requirement for that Bonus having been met."

As such if you have at any point bet £60 or more on a single round of play you have violated this term and the casino are within their rights to void the bonus and winnings associated with the bonus. Can you confirm whether or not this is the case?

I also need to know if you are a UK resident?

Thanks,

ThePOGG

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