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Slotland – Deleted money

Ruling

Found for the Casino - The player claimed multiple No Deposit Bonuses in a row with no deposits between in breach of Slotland terms and conditions.

Read our Slotland Casino Review.

Player's Complaint

They deleted money after i clear wagering requirement because i use no deposit bonus and didnt deposit yet.If u cant help me can u give me email to complains his licence autorised?

Thank u

[EDIT]

Read the casino review

3 Responses

ThePOGG
Jan 02, 2017

Hi peroni - welcome back!

Having reviewed the terms and conditions at Slotland I see the following:

"6. No cash out is allowed for no deposit bonuses if a Player does not have an active depositing account; i.e. an account is active when deposits are made in between receiving bonuses. This rule does not include any initial welcome no deposit offer a Player may receive, initial welcome no deposit bonuses may be cashed out if all terms have been met.
If a Player redeems two no deposit bonuses in a row, any withdrawal related to the second bonus will be void in the event that the Player's last deposit is older than 90 days at the time of receiving the second bonus or if no deposit has been made in the history of the account. If three or more no deposit bonuses are redeemed in a row, Players are not entitled to withdraw and all winnings related to such bonuses will be void."

Have you claimed multiple No Deposit Bonuses in a row?

Thanks,

ThePOGG

peroni
Jan 02, 2017

Yes ,i recive 2 no deposit bonus in a row,i didnt read rules.If i deposit before i ask for withdraw does they anyway delete money?

ThePOGG
Jan 04, 2017

Hi peroni,

Unfortunately yes it does. The rules are clear - you cannot claim multiple no deposit bonuses without deposits in between.

I'm afraid there's nothing we can do to help you in this instance other than encourage you to ensure that you read the terms and conditions before accepting any bonuses in future.

Sorry we can't be of more help,

ThePOGG

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