Android Phone

iPad

iPhone

Android Tablet

Windows

Australian Dollar

Brazilian Real

Canadian Dollar

Chilean Peso

Colombian Peso

Costa Rican Colón

Euro

Indian Rupee

Mexican Peso

New Zealand Dollar

Peruvian Nuevo Sol

Russian Ruble

Ukrainian Hryvnia

US Dollar

Betsoft

Microgaming

NetEnt

Play'n Go

Slotobank Casino

Bank Wire

Dotpay

Euteller

Maestro

Master Card

Moneta

Neteller

Paysafecard

Qiwi

Skrill

VISA

Visa Debit

Visa Electron

Webmoney

Chat

Email

Hi bingorimer1 - welcome back.

I have a fairly substantial concern about this complaint from the outset. This is your second complaint to this site, the first about Ruby Royal, a casino that have been on our Blacklist for a long time and this one about SlotOCash another casino that we actively list as Not Recommended.

Alongside this you're playing in Swedish Krona. From this I assume that you're a citizen of Sweden. Both the casinos that you've submitted complaints about accept US players. It's fairly common knowledge that US facing casinos have a higher level of player issues. The casinos that you've selected will not be engaged in large scale marketing within your country and there's an array of European casinos that are actively marketing within Sweden that are far less likely to result in problem.

The point I'm making with the above is that the fundamental issue here - the reason you keep having to submit complaints - is that you're actively choosing to play with casinos that are more likely to result in issues. 

I'll contact SlotOCash about this issue, but I hope you'll choose your casinos more wisely in future.

ThePOGG

Hi bingorimer1,

I've read your email and I'm a bit confused.

You say you trusted this casino because it offered Net Entertainment games? SlotOCash casino are a RealTime Gaming casino and do not offer any Net Ent games. Are you thinking of SlotOBank casino? They do offer Net Ent games.

Thanks,

ThePOGG

Hi bingorimer1,

SlotOBank have confirmed that they've returned the missing funds and you're free to withdraw whenever you like.

If you could confirm when you've received your withdrawn funds I'd appreciate it.

Thanks,

ThePOGG

bingorimer1 has confirmed that this issue has been resolved and that SlotOBank have returned the confiscated funds. I consider this issue resolved.

ThePOGG

I registered too slotobank and got a bonus and wagering of 35000sek.
 
 During my playtime in the casino I checked my wagering often. Even so much that the agent said to me to stop
 asking so much. Last time I asked I only had 279sek left do wager and said I was sorry for asking so many times. I was really careful and and made the wagering. And when I made a withdrawal of 4600sek they said after a week that I cancelled the bonus. 
 
 I said to them to look through the chat and they confirmed all that I said above. And I asked them why I would cancel my bonus when I already was done. They didn't care and said they have 'evidence of me cancelling the bonus.
 
 I was gutted. How can I trust a casino when they just can make this up? Its ridiculous that I would cancel a bonus when I'm done with wagering.
 
 What can i do? Is there something u can do or the game commission can do?
 
 username [EDIT]
 
 chat conversation:
 
 Well as these are complimentary spins I do not have access to such infomation also, that is why each time I need to contact technical department who can check it for you
 15:18:39 - [SlotOBank Rep] SEK 279.00 is left to wager
 15:18:45 - #564116052 ok thank u
 15:18:50 - #564116052 i wont ask again then
 15:19:03 - [SlotOBank Rep] As you wish

SlotOBank - bonus confusion

To submit an online gambling complaint, register a new account or log in.

Create account

Log in

Got a complaint about a gambling site?

Casino Review Site Logo

Log out

Account

Title

Complaint Details

Posted By

Disputed amount

Date raised

Date closed

Player’s Complaint

To protect the privacy of our users, all personally identifiable information has been redacted. If you see anything we've missed contact us at complaints@casinoreviews.com.

Player's Complaint

Player Complaint Responses

Complaint Title

This complaint may have been archived. If you are looking for information about your complaint, please contact us at complaints@casinoreviews.com

This link is no longer valid

Dynamic Single Complaint 

Default

IGT DE

All British Casino UK

Playtech ZA

Bank Transfer CA

Online Casinos UK

Cookie Policy DE

PayPal

Neteller UK

Spin Casino

ecoPayz IE

King Billy Casino CA

Free Spins IN

Casinos en vivo PE

Terms of Use DE

Mirax Casino CA

Oasis Poker

Hellspin Casino NZ

Roulette ZA

Rizk Casino IE

Bonos de Casino

ecoPayz UK

Live Casinos AT

IGT NZ

Yabby Casino IE

Casinos Online CL

Condiciones de uso MX

Dave Ellefson - Founding member of Megadeth

African Grand ZA

GrandWin Casino

Mirax 

Bank Transfer ZA

Guts Casino CA

Ken Smith Blackjack Tournament Expert

Diamond7 Casino 

Casino Games IN

Visa CA

bCasino.co.uk – A UK licensed operator with ties to the black market?

New Casinos IN

21Prive Casino

Queen Vegas NZ

All Complaints

Visa ZA

King Billy Casino

Skrill CA

PayPal NZ

500 Deposit NZ

32Red Casino

Paysafecard DE

Responsible Gambling IN

Casino War

21Red Casino

Game Providers UK

Qbet Casino

ecoPayz CH

Quickfire

Zahlungsmethoden CH

Ruleta CO

Betway Casino NZ

888 Casino

PayPal IE

Arctic Casino NZ

JackpotCity Casino Ontario

Responsible Gambling UK

Aristocrat

Microgaming DE

888 Casino CA

Grosvenor Casino

100 Deposit NZ

Online Casinos IE

Mirax NZ

Starda Casino IN

Casumo Casino Ontario

Bank Transfer IN

Wazamba Casino CA

Betsson CO

Baccarat CA

Vegas Crest NZ

Red Stag Casino IE

Live Casinos NZ

Casumo Casino NZ

KingdomAce Casino

Mobile Casinos

CasinoLuck

Dinero real

Blackjack MX

Playtech DE

Visa IN

SlotsMagic Casino NZ

Bizzo Casino CL

Craps UK

Boku ZA

WSM Casino CA

888 Casino Ontario

Slots UK

Cobra Casino NZ

JackpotCity Casino IE

Cobber Casino AT

Política de privacidad MX

Whistleblowing Policy

Baccarat IE

Casino4u AT

Juegos de Casino CO

Casino Classic NZ

Casino Bonus AT

VIP Casinos CH

Contacta con nosotros CL

Ultra Casino NZ

Royal Panda Casino

Bally ZA

Wildz Casino Ontario

Neue Casinos DE

Bitcoin AT

Best Payout casinos NZ

Dinero real MX

Jackpot Village Casino

Villento Casino

Wazamba Casino

Zaza Casino

Interac 

Playtech CA

Fresh Casino

Casino Games ZA

Spielautomaten CH

Fresh Casino IN

Quickfire NZ

Izzi Casino CA

LuckyWins NZ

Beste Auszahlungen in Casinos DE

Euro Palace Casino NZ

Ladbrokes Casino

Spielautomaten AT

Payment Methods