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Vegas Casino Online – Not paying out after a month and a half since requested

Ruling

Resolved - After a delay issue, Vegas Casino Online have paid this player in full. We consider this complaint resolved!

Player's Complaint

On 11/3/2016 I requested a withdrawal from Vegas Casino Online and a month later I keep being told its in queue for processing. I have email them and tell me that it will be process in the next batch in a few days. This is very frustrating because on the website it says should take no longer then 2 weeks to process. Any help would be greatly appreciated. I have saved all of my chat logs and emails. My screen name is [EDIT].

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4 Responses

ThePOGG
Dec 11, 2016

Hi kbri73 - welcome to ThePOGG.com!

I'll contact the operator and see what I can find out for you.

Thanks,

ThePOGG

kbri73
Dec 11, 2016

Thank you, I appreciate it.

ThePOGG
Dec 21, 2016

Hi kbri73,

I've spoken to Vegas Casino Online and they tell me you should have received your funds by now. Can you confirm whether this has happened?

Thanks,

ThePOGG

kbri73
Dec 22, 2016

Hi there. After over a month and with your help they finally sent me my funds. I want to thank you for all of your help.

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