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Search found 3697 matches

by thePOGG
Mon Oct 15, 2018 6:00 pm
Forum: ThePOGG
Topic: 1xBet non-responsive to complaints
Replies: 0
Views: 4

1xBet non-responsive to complaints

1xBet, who are a sister property to 1xBit that were identified as running non-genuine games some time ago, have been non-responsive to a player complaint submitted to this service:

https://thepogg.com/complaint/1xbet-takin-money-hostage/

TP
by thePOGG
Mon Oct 15, 2018 5:57 pm
Forum: ThePOGG
Topic: Artemis Bet - Accusations but no proof provided
Replies: 1
Views: 732

Re: Artemis Bet - Accusations but no proof provided

Artemis Bet appear to have re-opened (for some time there they were offline) and are non-responsive to complaints:

https://thepogg.com/complaint/artemisbet-missing-payment/

TP
by thePOGG
Mon Oct 15, 2018 5:38 pm
Forum: ThePOGG
Topic: Cashpoint - non-responsive
Replies: 0
Views: 4

Cashpoint - non-responsive

Cashpoint have been non-responsive to our attempts to discuss a player complaint with them. This was a group that at one point utilised our ADR service but decided to switch services and didn't even let us know, so I guess there's no surprise that they're not the best at communication. Both Cashpoin...
by thePOGG
Fri Sep 28, 2018 2:08 pm
Forum: Gambling Discussion
Topic: [EDIT] - scam (?)
Replies: 1
Views: 206

Re: [EDIT] - scam (?)

Hi tinoapina,

As stated at the top of every page on this forum, you can't post complaints here. Also, the group you were discussing is Blacklisted here.

Thanks,

ThePOGG
by thePOGG
Mon Sep 17, 2018 4:53 pm
Forum: ThePOGG
Topic: Gala - non-responsive to player complaints
Replies: 0
Views: 147

Gala - non-responsive to player complaints

Another one of the big UK brands refusing to discuss complaints. It's a shame. At one point in time we had a fairly good relationship with their team. https://thepogg.com/complaint/galaspins-refund/ https://thepogg.com/complaint/gala-closed-my-account-and-refuses-to-communicate/ TP
by thePOGG
Mon Sep 17, 2018 4:50 pm
Forum: ThePOGG
Topic: Winner Casino - non-responsive to complaints
Replies: 0
Views: 85

Winner Casino - non-responsive to complaints

Winner casino recently tried to fob us off with data protection as a justification for non-cooperation with complaints. We set their agent right with regard to what they legally can and cannot do but they still don't want to talk.

https://thepogg.com/complaint/winner-missing-balance/

TP
by thePOGG
Mon Sep 17, 2018 4:36 pm
Forum: ThePOGG
Topic: Crazy Fortune - Danguad - non-responsive to complaints
Replies: 0
Views: 84

Crazy Fortune - Danguad - non-responsive to complaints

We recently had 3 complaints come in quick succession against Crazy Fortune casino, a casino running on the Danguad license. After repeated efforts to talk to the operator we got no response: https://thepogg.com/complaint/crazy-fortune-refusal-of-withdrawal/ https://thepogg.com/complaint/crazy-fortu...
by thePOGG
Sun Sep 16, 2018 6:54 pm
Forum: ThePOGG
Topic: SkillOnNet Self-Exclusion issues
Replies: 5
Views: 1417

Re: SkillOnNet Self-Exclusion issues

We don't discuss complaints on the forums so any info you have relevant to a complaint you have submitted should be posted in your complaint thread.

Thanks!

TP

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