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GoWild - website designed to entrap

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thePOGG
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Posts: 3848
Joined: Thu Oct 18, 2012 1:17 pm

GoWild - website designed to entrap

Post by thePOGG »

We've recently closed two complaints against GoWild and WildJackpots (same group) that we view as highly problematic.

In their bonus terms they restricted 'Arcade' games. However, the Arcade sections of their site are populated primarily with slots games - some of the most popular in the industry and games that are defined by their makers as 'slots' games. They then allowed these games to be found by players without going through the Arcade section of the site. So how were players supposed to know that the games were restricted? The name wasn't in the terms as restricted and they hadn't gone into the restricted 'Arcade' section.

The operator has seen fit to change their terms and conditions, but felt that they were entitled to hold on to the players' winnings. We don't agree.

https://thepogg.com/complaint/gowild-ve ... h-a-bonus/
https://thepogg.com/complaint/wild-jack ... ithdrawal/

TP

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