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Betsoft lose their license - ordered to suspend games.

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thePOGG
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Betsoft lose their license - ordered to suspend games.

Post by thePOGG »

The Alderney Gaming Commission have today suspended Betsoft's operating license and order them to cease all gaming activities http://www.igamingbusiness.com/news/ald ... ng-licence.

What I've managed to find out about this from industry insiders is that the suspension is due to Betsoft allowing their games to be accessed by US players. This much is certainly true as Bovada have recently added Betsoft slots games to their game catalogue.

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mister_blackjack
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Post by mister_blackjack »

What a brutal way to ruin a company. Stupid move but then again weren't full tilt poker licensed in Alderney previously while taking US players just 3 years ago?

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thePOGG
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Post by thePOGG »

I couldn't say for sure, but if I'm frank I don't see Betsoft suspending their operations. They will have to change their regulator - I'd guess to Curacao - but very few of the venues I'm aware of offering Betsoft games have a Alderney license.
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FruityJelena
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Post by FruityJelena »

They still work :) What happened meanwhile?

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Post by UK-21 »

A practical instance showing just how much weight a "regulator's" licence actually carries, and how much notice licencees actually take of them. Just what sanctions can the AGC apply? There is no criminal liability leverage in any of this.

Just goes to prove that the whole aspect of online gambling licensing is a huge joke - a smokescreen put up to provide a semblance of assurance and respectibility, whilst creating jobs of dubious benefit and value. As I've written before, these "licences" are not worth the electronic paper they're written on.

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thePOGG
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Post by thePOGG »

Don't agree with you there. Betsoft made a significant decision to breach their AGC license terms and enter the US market. I understand why they made this decision, though I think it was remarkably short sighted. As such they're no longer in a position to obtain any significant or credible license. For instance, they are no longer licensed to offer their games within the UK market.

The reality is that if the US government really don't want operator's offering games to their citizens then it's the US government that needs to take action to prevent that happening. What has happened since UIEGA coming in is a significant show of apathy followed-up with a series of targeted strikes on what US government prosecutors saw as high value targets (i.e. companies that they could confiscate significant sums from). Beyond these money grabs there's been no concerted effort on the part of the US government to actually shut this market down. If the US government aren't going to enforce their own laws, self-serving as they are, why should other political entities do this for them?

Regulation may not yet be what it should be, but it is starting to gain significant momentum in moving in the right direction.

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Kif Intil
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Post by Kif Intil »

Horribly short sighted of them to act with such disregard for the AGC. Agreed though, it will not stop them operating for sure.

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Post by UK-21 »

thePOGG wrote:Regulation may not yet be what it should be, but it is starting to gain significant momentum in moving in the right direction.
Hmmm . . . I suppose if moving in the right direction covered going from a position of being totally disinterested to one of being slightly less disinterested I'd be inclined to agree with your statement. However, in the four years or so I've taken a marginal interest in these matters I haven't seen any uncontroversial evidence that online "regulators" are taking a more solid line with licensees who commit acts that any reasonable person would feel are at odds with their licensing obligations. Your own site has a long list of online casinos who you recommend online punters avoid as a result of unfair or unethical practices, as does that of the casinomeister - presumably all of these outfits had a licence issued by a regulator somewhere? I think you yourself have put a black mark against any online casino regulated by, or using software produced by firms licensed by, the Gibralter Gambling Commission - and quite right too after their inaction relating to the BetFred rigged software episode in 2013.

I'm not aware of a single instance where an online regulator has taken action against a licensee for a breach of their licensing obligations before something has gone badly wrong - it's always after the event, and there seems to be little in the way of sanctions on those outfits that continue to operate. When was the last time an online operator was sanctioned with a fine and actually paid it? They seem to be very good at charging drivers who've caused a crash, and the wreckage is clear to see, but don't seem quite as interested in prevention and sanctioning those caught speeding or driving recklessly.

Let's be fair, if these regulatory bodies had effective mechanisms for dealing with player complaints, and sanctioning licensees where complaints were upheld, there wouldn't be a need for independent arbitration services or for third parties to maintain lists of "rogue" operators? Recent evidence suggests that the regulatory frameworks applying to bricks and mortar operators in the UK are being stretched to the limits (Paddy Power is the latest to make a payment to the UKGC in lieu of a fine), so having anything effective that regulates firms operating out of the ether? I don't see it.

Sorry, but I remain extremely cynical. :-)

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thePOGG
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Post by thePOGG »

I don't contest your, or any player's, right to be cynical about regulation. And largely I would agree that so called regulators have been a bit of a running joke within the industry to date. However I wouldn't go so far as to not give credit to the organizations that I have seen moving positive direction and doing more to protect players.

The UKGC license is still in its infancy, but it's already caused many truly rogue entities to think twice about continuing to take UK players. The license requirements force a more formal type of business organization.

The Malta Gaming Authority has really stepped up to the plate in the last year and has - to my mind - one of the best complaint handling teams in the business right now. While nobody is perfect, the MGA have shifted from a group that were very difficult to achieve any results with to a group that I regularly leases with and make it significantly easier to manage a large spectrum of complaints.

The Kahnawake Gaming Commission are consistently responsive to complaints we take to them and to date have always managed to get what we'd consider the right result for the player.

Even in Curacao, some of the Master License holders are starting to actively open up to discussing complaints and I've personally seen 10+ occasions where players who wouldn't have otherwise been paid have received funds after we've interacted with the operators Master License holder.

I'm certainly not trying to claim that licensing and regulation is what it should be, there are groups licensed with every regulatory body that I'd question, but I do think that the general trend to be seen is one where regulation is improving as time goes on and that's worthy of acknowledgement.

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