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Gems disappearing

Posted: Fri Feb 28, 2014 6:07 pm
by robemeen
I completed a challenge to get 12 bingos in Disco City netting me 115 gems. This brought my gem total up to 147. The next day I started up the app and had 104 gems, without using any at all. Played 1 game and won 3 gems from touching numbers on the cards, but it only registered that I won 2. I exited the game to the main screen and instead of having 106 gems, I had 68! So I created a support ticket and waited for a response. Today, I played, started at 68, played one round, exited to the main screen and it now says I have 28 gems! What in the wide world of sports is wrong with this game? First it eats gems (and coins) and now it takes more than 36 hours for a real response from support (sure, I got the canned response right away that I put in a support ticket)? I am sure glad I have never and plan to never spend real $ on premium items like gems because the game will just eat them up for no reason other than being a buggy, glitchy game.

Posted: Fri Feb 28, 2014 6:59 pm
by thePOGG
Hi robemeen,

I'm not familiar with the specific system at Disco City, but if you would like to create an account with the main site (unfortunately your message board account won't work) and submit a complaint, I'll be happy to try and talk to them and see what I can find out for you.