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Parasino - Responsible Gambling failure and non-responsive to player complaints

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thePOGG
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Posts: 3694
Joined: Thu Oct 18, 2012 1:17 pm

Parasino - Responsible Gambling failure and non-responsive to player complaints

Postby thePOGG » Tue Aug 22, 2017 1:15 pm

A heads-up for everyone - we've dealt with a couple of complaints against Parasino in the last few months. In the first they clearly failed a problem gambler, leaving their account open to play while they tried to verify the player's identity. This has resulted in Parasino being moved to our Blacklist. Subsequently they are simply refusing to respond to complaints. Reports below:

https://thepogg.com/complaint/parasino-accepted-uk-player/
https://thepogg.com/complaint/parasino-closed-my-account/

TP
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thePOGG
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Posts: 3694
Joined: Thu Oct 18, 2012 1:17 pm

Re: Parasino - Responsible Gambling failure and non-responsive to player complaints

Postby thePOGG » Mon Jul 02, 2018 8:49 pm


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